worse holiday ever
Stayed here for 2 worse weeks in our life apartment was dirty the beds were very uncomfortable the noise was unbearable spoke to the rep to try and get moved she was useless a stag party of 20 came they were peeing over the balcany throwing ice at me and my kids throwing thing over the balcany in to the pool missing ppl and kids when complained was told they were nothing they could do standing out side of the hotel 2 men started peeing in front of me and my 2 girls the staff is very unhelpful my son fell while playing football and spit the back of his head open and never seen any staff at all to see if he was ok I would never recommend this hotel if you have kids
October 5, 2014
Don't waste your money
We booked 11 nights at plam beach on arrival booking in was very quick. Got to the room which wHat was ment to be for 4 people was very disappointing our bedroom is bigger at home.the bath room they give you a stall to sit on you don't need it u can sit on the tolet cos the bathrooms r that small it's a joke. Didnt see a rep the whole stay so if you need to ask something ask on the bus. The food there was always something to eat for every one not a good section on puddings thow same thing day in and day out. If you like quewing for every thing then this hotel is for you. I don't mind quewing but you do it to get in the restaurant then for food it's a laugh. The maids r very good at what they do and so r all the staff. I wouldn't sell this hotel as a 4 star thow if you want a real 4 star try flaimgo oasis that defo is!!!!!
August 5, 2014
Excellent holiday really good value
This was a fantastic holiday and well worth staying at the palm beach hotel. The hotel is very clean, the food is wonderful with plenty of variety to suit the whole family. The staff are extremely attentive and are willing to assist with any needs. The hotel also provides a pack lunch service for all inclusive guests which can be ordered from the hotel the night before which saves money when visiting parks included. The water, theme and animal centre are included in the price and are amazing, we were busy all week, the only regret we have is that we didnt book for two weeks. The hotel provides evening entertainment and children are extremely well catered for while the hotel also provides spa facilities for those who want a bit of pampering! The children can have as many ice creams and ice pops as they want which saves parents the hassle of budgeting! In fact we came home with most of the spending money we took as this really is an all inclusive holiday! Fantastic! Many reviews talk about the big hill you have to walk up to return to the hotel, we have a 5 and 7 year old and found it no problem. The hotel also includes bus tickets so you can get a bus almost right outside and taxis are extremely cheap! Enjoy!
August 12, 2013
we stayed at palm beach in sept 2012 it was an amazing first holiday for my young children they enjoyed every minute of it they always had plenty to do and the night time entertainment was brill also an added bonus was the free tickets to water park , zoo and theme park. staff were really friendly and great with the kids they enjoyed it so much they have asked to go back again this year after having the choice of anywhere they chose palm beach.
March 29, 2013
the hotel itself was excellent value for money. We went all inclusive and the food was excellent much better quality than previous all inclusive we've stayed at in Spain. Also as we went with 13 year old son the Theme and Waterpark being included was great for us and actually saved us a lot of money. The hotel also offered packed lunch to take with you if leaving the hotel for the day. The only fault we had was the location. The bank that the hotel is on doesn't look steep but if you've been out for long day or night waliking up it in the heat is a bit of nightmare and the buses are awful. They are public transport and the drivers cram in as many people as possible especially the one to Terra Mittica. We used local taxis which are cheap and lot more comfortable than the buses
However even though the bank was a drawback I can't fault the hotel itself. The rooms were cleaned each day and the staff were very friendly and always happy to help with anything. The resteraunt staff were lovely
The entertainment was more for younger children so as we had teenager we went out each night but there are so many shows in the bars on the strip that it's shame to just stay in the hotel
October 13, 2012
Good value for money
We had a great time at Palm Beach Hotel in Benidorm in September 2012. The man was there when we arrived at the airport to pick up the car, and quickly brought it back when we arrived home. The flights flew on time and everything including the transfers was easy. The rooms at the hotel are nice and extremely clean, the only issue is the toilet was RIGHT behind the sink and partially underneath, and maybe a larger person would have difficulties getting on it. The food at all mealtimes was good with a large selection on offer, and in between meals snacks were available twice a day. By the end of the holiday the food choice had started to become all the same, but it was always nice, the soup in particular. The waiters were nice too, very helpful and friendly.
After reading other reviews I thought we would never get a sun lounger around the pool but we never had a problem, there weren't many spare, sure, but we never had to miss out. The bar service was as good as can be expected, sometimes you have to queue but that's always the case with all inclusive, the local beer was pretty good too. There was no entertainment at the hotel in the evening though, unless you like to just listen to music, this wasn't a problem for us as we went out. There are tons of taxis around and was only around 4 euros from the local bars.
The hotel is up 3 steep hills from the beach and is about 10 minutes walk, I wouldn't recommend it if you have health issues but it's absolutely no problem for young people or anybody still relatively healthy and there are signposts for Palm Beach all over Benidorm, it's virtually impossible to get lost. The wi-fi was free in the lobby, and even by the pool which was handy for us, there are payphones in the lobby too.
There is plenty to do in Benidorm, hundreds upon hundreds of restaurants and bars and countless shops within easy walking distance from the hotel, there are boat trips to the island and free tickets from the hotel to the local water park. Everybody speaks English and everybody was friendly towards us at all times.
When you take away the costs of flights, parking, transfers, insurance etc etc I thought this holiday was extremely good value for money and I recommend it for people that don't mind climbing up the hill.
October 11, 2012
Excellent value for money
Our family of 2 adults and 2 kids stayed for one week in july, we were AI staying at the apartments but AI at the sister hotel next door. The accomodation was very good with a large balcony, the pools are not very large, however this was not a problem for us as when we booked we were informed that we had unlimited use of the aqualandia water park for free during our stay and we went 3 times, and to make it even better the hotel gives you plenty of free bus tickets which will take you there, its about 10 minutes on the bus which is just outside the hotel and run every 30 minutes, the waterpark itself is one of the best we have been to, and next door to the water park is the mundimar wildlife park, i would highly recomend a visit as this is also free for guests of the hotel or apartments, the sea lion show is fab and the dolphin show is spectacular and not to be missed!!. there is also a theme park on the other side of benidorm which is also free to enter but we did not go to this so cant comment but the brochure looked good, anyway back to the hotel!, the food and choice will suit all tastes and is help your self so you will never go hungary and 1st class food every day, the restaurant might look like a 3 star but is certainly not the case with the food as 4 star every meal. the beach is about 10 mins on the bus, and again this is a free service with bus tickets from the hotel reception, i would highly recommend the bus as the hotel and apartemts are on a steep hill and even the most fit would find it hard going on a very hot day. All in all, excellent value for money.[well done Thomas Cook] PS if you like your shorts, ie vodk etc, they dont do these by halves so expect a generous measure!! Enjoy!!!!!!!!
September 3, 2012
At the time of writing this comment, I am staying at Hotel Palm Beach. The only thing I have to say is that it is exceptional. The food is superb, the staff lovely, the rooms is very clean and they change the towels every day. We arrived a few days ago and we are delighted with this property. My children are delighted with the entertainment and especially the mini disco. The free access included to aqualandia, mundomar and Terramitica make our family holidays even better…
August 14, 2012