Excellent flight accommodation in need of a clean!
We are currently staying in 414 castle main circle, Hampton lakes. We booked allocation on arrival so understood it was it luck. We booked a 4bed and have been allocated a 5bed. It is massive and has the potential to be a rally great home. These homes are privately owned and you an tell. The decor is dated as is the furniture. The walls are all marked and the carpets are stained. The blinds fall to pieces and most if the kitchen bulbs are out. The pool area is scruffy and the pool itself has a broken light. The floor of the pool looks dirty but is just old and stained. The outside furniture needs updating as it is very old and some of it broken. The air con unit in the villa is very loud and fires up every 20 minutes through out the night meaning very little sleep is had. We are happy with the location of the villa only 20/30 minutes from wdw however we would not book aoa again as the villas we have had previously have been immaculate. The flight was perfect could not fault it plenty of room (6'6 being the tallest adult) and the food was better than expected. We did not take the 'free' car hire as the insurance you have to have was more than a seperate car hire with alamo. One thing we were not told/did not see was that TC take credit card details at the airport for the villa as an insurance against any breakages. Kind of worrying as things are already broken here! Overall we are not letting it ruin our sty as we spend minimal time here however tr villa itself needs a good clean and could do with a lick of paint. One more thing to point out, we tried to call TC to see if we could move due to the point above but all we got was the answer phone so gave up!
September 6, 2014
Excellent family holiday in Florida, staying at a Thomas Cook standard villa
Just returned from a 2 week family holiday in Florida. After reading some mixed reviews we were initially a little apprehensive. But we needn't have been.
Flight - clean modern aircraft, reasonable space. Only complaint would be the additional charge for on board premium movies.
Hire car - booked as part of our package holiday. Compact car offered was adequate for 3 adults.
Villa - 4 bedroom Thomas Cook standard villa was outstanding. Great pool, modern furnishings, free internet and within 15 minutes of Disney.
July 25, 2014
Great family holiday in florida shame about the accomadation!
The location of the villa was perfect only 21/2 miles from Disney and easily accessible for the i4. The villa itself was very dated and in need of a good clean for example the window sils were FULL of dead insects (you expect a couple that can't be helped but these had clearly not been cleaned in months) the pool area was clean and someone came round at least twice while we were there to maintain the pool. The money we spent we expected a much nicer villa but we didn't let this spoil our holiday we had a fabulous time and would use thomas cook again just not allocation on arrival.
July 7, 2014
Florida family Holiday
We booked a family holiday for 11 people ( 8 adults 3 children) staying in two villas in Florida, davenport. The villas where allocated on arrival and after arriving at our location (Hampton Lakes) I have to admit it was a little intimidating, it was not the most welcoming of areas and being none gated did not help my unease as we pulled up to our villa. As we parked up and headed inside the Villa I became more disgusted with the place we had been allocated. It was dirty from top to bottom and infested with more bugs than I cared to count not to mention frogs! after leaving our bags behind we locked up the four bolted locks on the front door and headed to the other villa which was on the same complex and only a short walk away.
Heading inside we could not believe the difference, this villa was clean, tidy and decorated well unlike our villa which was looking over used and shabby. We stuck it out in the end and although having to spend most of my time having to clear out all the creep crawlies was not fun. It just goes to show booking a villa like this, it is very much pot luck as to what you get!!
May 17, 2014
Although the villa size and layout was brilliant it was very old and dated. It needed redecorating as the walls were marked. The light bulbs had gone on many of the lights. To hire a safe you had to go to the managment office which was out of the way so we didn't have the chance to go. The pool heating is the same but charged at a riduculas price of 500 dollars so we didn't do this either it just meant it was freezing. There was also a charge for WiFi that u had to pay at the office so didn't do this either. And we were told and have it on our confirmation that it would be the Disney area, I hardly call Davenport the Disney area. It was a 20 minute drive at least to Disney.Will book our villa independantly next time.
May 3, 2014
Best Holiday Ever
We went here with Thomas Cook in September 2013 and are currently saving to go again as we feel we will never be satisfied with anywhere else abroad again. The accommodation was huge (bigger than our house), the location was perfect, the weather was great and it makes us all really sad that we had to leave. No holiday could ever compare to the experiences you have in Florida which are only made better by Thomas Cooks services and facilities.
January 24, 2014
6th time in Orlando - just love it
Villa was fantastic. Bigger than we needed, beautiful, clean and fab pool. Great location and handy for parks, restaurants etc. No hesitation in booking this again. Can't wait to go back again !!!.
May 2, 2013