WOW by name, WOW by nature. Just spent 2 weeks (end September 2012) in this resort. Had a fantastic time. Most of the staff couldnt do enough for you. My only critisism would be the room we had was a bit tired, with enamel chipped off the bath and the beds were a bit old. We had a sea view on the 2nd floor and were very happy, but I think some of the other rooms could have been a bit of a disappointment, only having views of the back of other rooms. Having said that though there was so much to do you weren't in the room for that long. The beach area was good, although didnt use the flumes. The swimming pool was great. The entertainment staff were all very friendly. My highlight was sitting on the verander of the lobby bar at 2 a.m. drinking champagne, watching the moon ripple over the sea. We will definitely be going back at some point.
October 6, 2012
A Little Perspective Please
Like many who have been on htrip advisor this month (July 2013) I have just returned from a week in WOW....and I think we should remember the golden rule that you can't please everyone!! I would like to make comment on some of what I have read in recent reviews and share my own experience.
I travelled with my boyfriend, this resort had come highly recommended by numerous friends and overall we were not disapppointed. We paid £790 each for the whole package with Thomas Cook, which yes I felt was a bit overpriced. The exterior of this hotel is beautiful and it is in an amazing location with a decent stretch of private beach and stunning views across the bay. There is also a dolmus service right past the front door. We were lucky to get a room at the top of the house, in the 7000 range - at road level from our front door but overlooking the entire resort and bay from our balcony. There are indeed a lot of steps all around the resort but there are slopes and lifts too.....a view like we had has to have its cost and for us it was steps!
I am going to go point by point here and maybe be a bit all over the place as I think of what I want to say.......
First, the timings of flights by Thomas Cook is utterly silly! The transfer to the hotel took a total of 2.5 hrs with stops and waiting time and we did not get to our room until 4am, then our flight home was not until 2.20am. I think this is ridiculous. As is the notion that you are checked into your room 16 hours before you arrive in it but WOW will charge 30 Euro per head for you to stay in it an extra 10 on the day of departure. If you are travelling with kids this might be fine - otherwise hang out at the pool, get showered in the leisure suite, have dinner, drink and get your transfer back to the airport - which was much faster than the inbound one. But this is Thomas Cook's issue mostly....bar the charge for extra hours in your room.
Bars - there is a number of them around the resort, with the lobby, pool and windmill bars serving the most extensive list. I agree that the beach bar needs to serve more than just beer and soft drinks.
Restaurants and snacks - lots of options. There is a large choice in the main Amadeus restaurant and the Mediterranean and Italian restaurants also serve during the day. Tea time is at 5.30pm at the pool bar and offers a hot option and bread and salads in the cold options. We tried all the restaurants bar the Mangal Park, which is a payable service and you look after your own BBQ. It is 8 euro per head. We enjoyed the atmosphere in all the restaurants and found the staff to be friendly and attentive. Some bar staff were a bit grumpy but at peak times all day bars and restaurants could have done with more staff.....sometimes you just accept this stuff though rather than complain about it. It is an unimaginable task to run a resort of this size so presonally I say hats off to the staff who try so hard. I did think that staff, in particular on reception and in guest relations, would have spoken better English. And yes I can see how it may seem that those who spoke the language got better treatment - but doesn't that happen everywhere simply because it is easier to get your point across if you speak the lingo or are a local?? Yes there were ignorant and demanding people - as there are in all walks of life. I though the Turkish people were friendlier than some others who shall remain nameless. Another golden rule.......manners are free. If a guest was being ignorant to staff or toher guests then expect some ignorance back. I seen guests being so cheeky to staff for no reason and I was so cross...and they were not Turkish guests! ALSO....you are in TURKEY, and the rep clearly states on arrival that the food will have a Turkish spin on it, but when one woman complained about the selection for kids, they added on everything she demanded the next night. If you want only British food stay in Britain. Part of going on holiday is to experience the culture, the music, the food etc.
Entertainment - we did not hang around a lot for it though what little we did see was just ok. It does seem very geared to European and Turkish preferences but suck it up and make your own fun with it. All respect to the resort for putting on something special for Belgium ay and for decorating the hotel. I liked the touch, even though I am Irish.
Cleaning and rooms - I found ours to be very clean, and the resort in general to be clean and very presentable. What a task the housekeeping staff have!!! My boyfriend works in housekeeping so we were impressed with them. The few who did our room were friendly and accommodating and we found ways past the language barrier to request pepsi light as my parnter is diabetic. The air con and decor inside does leave a lot to be desired, but we left the spare key in the slot 24-7 so the room was always cool. There was a fridge, though I wouldn't call it a minibar with just beer and soft drinks. There was also a safe with no charge for a key and a useful room kit in the bathroom. We had clean towels daily and the room always fixed up for us.
Other comments - yes the pool could be bigger and there are a lot of chairs tightly packed together, but there is always chairs free on the beach and at the relax pool for adults only so there was other options. Also I cannot say enough about the private beach huts (pavilions) and the waiters......brilliant and well worth the money. The whole reserving beds with towels really annoyed me, especially if you kept them and didn't come near them until 3pm! There was a sign asking that this did not happen but no one paid heed and staff did not stop it happening. This caused numerous frustrations around the pool. We got space twice and made proper use, only leaving to get a drink or food. Some chairs were broken but come on, hundreds of poeple are fighting over them and dragging them about. I can't believe what some people will cry about!
Oh room service would have been a nice option but it is too big a hotel to offer it perhaps. Also we tried a Turkish bath - go outside the resort for such services as the hotel spa and hairdresser are quite pricey. I did not find the guest relations team to be particularly helpful and i do not envy the hard task the animation team has of pleasing everyone and smiling about it all day!
Would I go back to WOW? Yes. Would I recommend it? Yes. But rememeber - keep a little perspective, manners are free and you can't please everyone!
July 29, 2013
Great hotel good value for money friendly staff
This will be our 5th return to this hotel. We had a year out last year and regretted it. Nothing is too much trouble for any of the staff. I would recommend this hotel to people of all age groups as there is something for everybody. My only criticism is the so called "relax pool" - as the name says this should be a relax pool and sometimes families take over and treat it like their own private pool and you cannot relax with kids screaming and jumping in and out of the swimming pool - perhaps there should be no children allowed in this area.
Otherwise probably one of the best holidays we've had - hence the return visits !
May 26, 2013
would defo go again
Hotel exactly as in photos, staff were so friendly and helpful. We loved the food the most. There wr so much, different variety to choose from. Short walk into the town. Wrnt end of April, was not as warm but quieter and we could still enjoy the sun.
March 21, 2013
Summer Holday in Bodrum
We had a lovely time at WOW village in Bodrum-Gumbet. The all-iclusive package was a very good solution to save time and money. We got a fantastic weather and a lot of fun activities with the staff.
In the night, the quality of entertainment was good and so we had just one occasion to have a look outside the village.
Finally, the turkish people were friendly with us (especially when they know that we are italian). Definetively, I would like to go back again!
November 24, 2012
to far away from town .hardly any entertainment
i think as it was the end of season ,not much on. and as a grandmother on holiday with my grandson, nothing for him. sunbeds never available, and waiters more interested in the germans.as this was a 5 star hotel i was very dissapointed. ive been to turkey before , self catering and cheaper and much better
November 10, 2012
great value for money
great holiday in the wow bodrum resort hotel in gumbet turkey, good flight, smooth transfer to a great hotel. rooms clean, food was great and always available, the staff were always willing to help and were friendly, would recommend hotel to others.
November 3, 2012
Cannot recommend this hotel enough. We wanted to go somewhere shorthaul in October that would still be hot and have a 5* holiday but not pay the earth and we got all of that at Wow.
October 25, 2012