excellent holiday in voyage sorgun side turkey
The hotel, food, branded drinks and service excellent. Staff very friendly and helpful nothing is too much trouble. I would recommend the hotel, infact we are looking at going back in sept and we have never gone back to same hotel in same yr.
May 17, 2013
Spent a week at Voyage Sorgun and it was fabulous. The staff were sooooo nice and very helpful. Everything about this holiday was brilliant, so much choice of food, drinks (alcoholic and non) and of such high quality. The swimming pools were very clean as was the whole site. We used the adult only pool and as with every hotel we have been to, towels on sunbeds at 8.30am and no one using them until lunchtime were a problem!! The gardens are beautiful and the setting is gorgeous being in a pine forest. The beach of the hotel was very clean not a piece of rubbish anywhere.
May 3, 2013
best ever all inclusive stay at Voyage Sorgun.
Everything fandabydosie - as we 'Wegians say!!
October 15, 2012
Well equipped resort with something for everyone
We all really enjoyed our holiday in Turkey at the Voyage Sorgun. This was our first experience of Turkey and of staying at an all exclusive resort. We were delighted that both exceeded our expectations and we would holiday in Turkey again possibly at a different location. We loved the different pools on offer and thought the layout of the resort was excellent offering plenty of space for everyone.
The food was generally very good with lots of choice although the booking arrangements could be simplified. The service was excellent throughout and the staff were very friendly and helpful.
October 12, 2012
Voyage Sorgun Side - Stylish it ain't but we did have fun!
It wasn't an auspicious start, we arrived in the wee small hours (very delayed flight) to a thumping beat providing the sound track to our hotel check-in. The ' 24 hour English Pub' forms part of the reception area. Our hearts sank. Was this the shape of things to come....?
We were shown to our room, 3 single beds and a shower for the disabled. My husband is 6ft 1", I like a bath. There was no way we could spend the next 10 days crouching under a shower that was fixed at wheel chair height.
Long story short, we managed to change rooms. 3rd time lucky, the room was spacious, with the required amount of beds. But it stank. And I mean it was rank. Only keeping the air conditioning on kept the smell at bay. And after a few hours the air conditioning began to clank really loudly. I don't know what was worse, the noise from the air conditioning during the night or my husband snoring.
Thankfully the shop sold ear-plugs.
The hotel has everything you'd need and more. Except style. It has absolutely no aesthetic to speak of whatsoever. So although that matters to me, it didn't matter one bit to my boys.
So that's all the negative stuff out of the way. Next for the good stuff.
The pools are fantastic, something for everyone. Big slides for the children (and I must confess me too). A fun older pool where all the aqua games were held, a pool for the teeny tots, and an adult area away from the noise and chaos of the children. Oh, and another more tranquil pool where children are also allowed.
The location of the hotel right on the sea is worth the money alone. Especially if you love to swim in the sea. I love the beach. The 3 jetties out to the sea (one is adults only) start at the beginning of the beach, so your feet never have to touch sand right up to the sea if that's not your thing (my husband hates sand, so this was perfect for him). Lovely design touch.
The food is FANTASTIC. A word of warning however, don't expect brilliant service. The staff are rushed off their feet, work their socks off. However, there just aren't enough of them.
The so called 'al a carte' restaurants are OK, but not brilliant. If you are going with children, stick to the main buffet style restaurant, as in the themed restaurants it's a set menu.
Also there is a trick to booking them apparently. We couldn't be bothered, so we only went to one. You have to ring on the second after 9am. Then you say you are booking for one, and you don't mind sharing a table. Then you visit 'guest relations' and inform them you are a party of X. And voila, they amend your order.
Our holiday was made by the Oguz from the Animation team who did the best fitness classes ever and his colleague who was nicknamed 'Tarzan' because he played him in one of the nightly shows. Both were fantastic, dedicated, and brilliant. Oguz especially was incredible. I went for a bike ride with him and a party of English, Turkish, Russian & Germans. He was fluent and witty in every language, even Russian. Just amazing.
The shows are OK, however the disco's after are so well done. With special effects galore. And children are welcome and all part of the experience.
Just a word on the Spa. The chaps that run it, have the hardest of faces and brutal unsmiling eyes. However, don't let this put you off. The treatments are fabulous. I had the 'medical' massage by a chap whose name might be something like Bultern. When I remember it I'll update ;-) It was the best treatment I have ever had.
Top tip: Pack a travel (duel voltage) iron. They don't have irons in the hotel. You have to pay for that service. Totally ridiculous. People just clubbed together and bought an iron locally and lent it about.
Is it Five star? Perhaps in some of the facilities. But definitely not in decor, or even the quality of the rooms. The people that work there are however five star.
Overall we had a truly fabulous holiday
October 11, 2012
Not 5 star
We stayed at the Voyage Sorgun in Turkey and felt some parts of the hotel were very shabby and our room on G block was also very basic for a 5 star hotel. We also found the booking system for the a la carte restaurants was a real headache. You had to call between 9am-12pm, although if you didn't call in the first 10 minutes of the automated system opening you would not be able to get a table. You also had to request a table for 1 on the automated system and then go down immediately to Customer Relations and tell them how many people you actually need to book the table for. So you really end up spending about 30/45 minutes trying to book it!! That said some of the a la carte restaurants were really good and we really enjoyed the food and the staff were very friendly.
The buffet restaurant was not enjoyable, you could hardly ever get a clean table and had to wait for it to be cleared and relaid before getting your food. It felt very busy and hectic, but I'm not sure if that's just because the hotel was much bigger than we have been to before. Food was ok, but didn't change much from day to day and didn't feel they catered much for the english.
Beach bar was great for lunch, they had lovely pizza's and kebabs and was also the Italian a la carte in the evening which was lovely and staff were great too.
We didn't feel the evening entertainment was great for kids, there was the amphitheatre which was on until about 10pm, but it wasn't the best kids entertainment I have seen! Then it's either banging music at the beach bar, which is aimed more for 18-30's than families or the spa bar which has no entertainment and although ok for a quiet drink is not much fun for kids. One night we went to the Four Seasons night which was like being in Ibiza on a 18-30's holiday - it started just after 10pm, so not late meaning there were lots of young children and teenagers there and the language from the DJ that night was so awful we had to leave - foul language is an understatement and it was clear to the DJ there was lots of kids there.
September 2, 2012
Ideal family holiday
Very good holiday although we did have a problem with the air conditioning in our room which is why it has been scored low. It was broken for 3 consecutive nights & although the engineer came out 5 times to fix it, he never did. In the end I went to reception to insist they brought an engineer in from outside. Once they had done this it was fixed so we were able to get some sleep.
Although this was a big inconvenience, the hotel staff were very apologetic & accommodating. We were subsequently allowed to stay in our room on our departure day (instead of using a communal room to change) & were given the opportunity to go to another restaurant of our choice on site.
September 1, 2012
Magic - the hotel cats are lovely too!
spent a week at the voyage sorgun. my first experience of all inclusive was fantastic.
you can do as little or as much as you want to do at this 5 star hotel.
the resort is set in a pine forest - the grounds are beautiful. after you check in you are driven in a golf buggy to your room. that was kool. we were staying in a 'bungalow' but they are more like apartment blocks. the rooms are standard size and are clean - the little balconies are cute too.
the room was clean and had a mini fridge had beer, fruit juice and water - all free of course.
the hotel grounds were maintained beautifully and the pools were clean.
There are hotel cats around the resort and they are the most friendliest cats that i have ever seen.
The main restaurant had an amazing seletion of food - infact there are two main restaurants -for adults and children.
the deserts are works of art.
the bars around the hotel are great - they have branded drinks- jack daniels, jim beam, absolute vodka. warning - a single meaure over there seems to be a triple - so do not ask for a large! they do a good selection of cocktails too. as much bottled water as you can drink too!
on the whole the staff were very helpful and courteous - they even remember what drinks you have had the day before.
the turkish and fish restaurant were very good.
mostly german tourists stay here.
Ice creams - you help yourself throughout the day - magnums, twister and cornettos.
get the number 10 bus from outside hotel to take you to town of side - nice amphitheatre there.
it is a 1 euro per person. no bus stops just wave the bus down - it a good experience riding the local buses. a cab from just outside the hotel is £8 - i thought this was reasonable.
if i had to pick a few things that i didn't like:
euros - thats the main currency they use! i took turkish lira - what a waste of time - everything in euros!
i wanted to change money at reception with a debit card -they didn't accept cards so i had to travel into side to get some money.
frank sinatra being played too loud in the main resturants while you are trying to eat your breakfast!
the greek restaurant had good entertainmen but the food was a bit bland.
you have to book the individual resturants between 9am-12pm - if you are doing a day trip that leaves before 9am you can't book a restaurant.
i had three separate issues during the week and went to reception - i saw the same woman - she wasn't very helpful at all - the rest of the staff were fine though.
our air con unit was very noisy - i think that it was broken.
i found the bed in the room too hard.
people reserve sunbeds. by 9am most of them are reserved - this shouldn't be allowed.
i would recommend having a turkish bath while in turkey but don't have it at the hotel spa. it cost 50 euros in the resort. you can book a turkish bath with your rep - you get picked up and taken to a turkish bath and dropped back at the hotel for 25 euros.
October 24, 2011