Fantastic Family Holiday
This is a lovely hotel and perfect for families. We had children from aged 4 to 12 and all of them had a wonderful time.
The Garden Family Suites were perfect and spotless. The hotel was very spacious and lots of room. The service was excellent. The only problem we had was that we could not always get a table for the 11 of us but I'm sure if we had pre-booked it would have been possible.
June 8, 2014
Third time to this hotel. Lovely stay as usual. We travelled as a couple and don't use animation and child facilities, it's there if needed. It's has been refurbished in many areas but not all. International and aquarium bar still need doing. All staff are wonderful, rooms lovely and food excellent. We used all the A la Carte restaurants and found them amazing as usual. The new Italian is lovely. We found the new quiet pool to be wonderful. Thank you for our lovely champagne for our anniversary, lovely touch.
June 6, 2014
We want to go back
We have been going to the Hemera for 8 years .
I travel on my own with my children ,this year their ages 1yr,7 yr,11yr.
As I know this place well it was easy and the manager Knows us well and is the most accommodating person trying to make our stay as pleasant as possible.
The pools are perfect in the main area the baby pool a quiet pool and a slide pool all very clean and safe.
There are lifeguards on the slides however they are there more to supervise that you use the slide properly.Small children need plastic shoes by the baby pool it is very slippery.
The food is average but something for everyone,my children ate a variety and were satisfied.The waiters were moody and stone faced most of the time all except one who I think would be a good waiter trainer.Look out for him his name is Hali for short
The patisserie to die for and 2 very lovely girls serving.
The bars again a bit hit and miss with service I would say make an effort and you will be respected by them.They don't on the whole have a good image of the English and treat the Russians with a 5 star approach.
The beach is lovely ,we go down at 4 pm when the beds are being vacated and it is not too hot.
Drinks are lovely and plenty of choice the wine is good.
I would say it is a good 4 star .We stay in Morocco in a 5 star and this is nothing to compare.We go back because i find it is perfect for families and I feel safe and relaxed and so do my children.
My children use the mini club to dip in and out of,it is not the sort of place i would leave my children as the security is very relaxed so don't go thinking that you can drop them for 2 hrs unless you feel you can trust them to stay there The staff are lovely with the children.
I will be returning in October but am unsure it will be with Thomas cook as the flight crew and rep on the way out were not very approachable and the rep on the way back was a bit limp when I asked for help with cases and checking in.
We lost our DVDS on the plane just waiting to see how Thomas cook will deal with my email.
May 26, 2014
We have just returned from Barut Hemera Resort and Spa , What a fantastic place to go . We went to the travel agents not knowing really what we wanted , two couples all inclusive not too long a flight and somewhere with a bit of culture . Judith suggested turkey and at this time of year not too hot . Barut hotels were nice she said and had a look at one close to airport , it didn't really have anything close by so said about the one in SIde . It was both our silver wedding anniversaries so she said it was five star with spa , own beach, lots to see in local town , it looked lovely . We had not been on an all inclusive or a beach holiday before so we were a bit dubious , we kept going back to travel agents asking lots of questions , Judith was very patient and managed to answer everything . The hotel was in a great location , grounds , room and hotel were spotless . The food and eating areas were all excellent the bars were great . Shops sold everything from crisps to clothes , gold to gifts and all reasonably priced . Pools were a little chilly but weather not too warm yet . Beach was clean , free pedalos and canoes a real treat . 30 minute walk to town where you could visit amphitheatre , apollo temple , roman baths and lots of ruins , prices to get in to these places were less than five pound per person , where can you do that in England ! Customer services in reception were always very helpfully and all staff were friendly and polite . Gillian the Thomas cook rep was fab very knowledgeable about the area and always helpful , the one trip we did through her was really good , went to a fortress , cave , sampled local fruit , local restaurant , shopping in a market then on a boat ride it cost £37 per person and was well worth it , also the guide that day Ishmael was excellent . Gillian told us to take the local bus called dolmus to get to waterfalls it cost us 80p for a 20 min bus ride ! We couldn't of asked for a better holiday it was amazing . Thank you Thomas cook for a fantastic holiday .
April 27, 2014
spacial family holiday in Turkey
Just got home 30/6/13 , when we arrived had 20 min delay transfer, then when we got to hotel was told no food was available restaurant closed , opens again at midnight, only rice and soup left over from evening meal, not a great start, breakfast not that spacial, evening meals were good , entertainment was very good staff very friendly, as week went on got better
June 29, 2013
Very pleased with hotel overall
Brochure didn't do justice to Hemera. Despite being full, never felt crowded. Close enough to town centre, wouldn't want to be any further though. Would definitely go back.
June 20, 2013
Paladim Hotel - Albufiera
Lovely Hotel Receptionists - Thank you Helen for a lovely warm welcome. Quiet Hotel, central to the Strip & Old Town. Nice big room and clean with everything we needed. Only one area for improvement would be better bed, which were a little hard but only a small point to raise. I would recommend for a short break and would stop again.
November 1, 2012
great family holiday in turkey side
we had a great time staff were great and helpfull. there was a kids club for children next to pool to let us relax.
October 13, 2012