Great pool, good for kids
A hotel that caters for Russians mainly so the English support was not great. Food got a bit samey, especially breakfast.
Not confident enough because of language to use the children's club.
Information about local area was very poor.
Otherwise it was OK.
May 21, 2014
Good rep not so good hotel at time of year.
I struggled to communicate with staff and their English was not very good. The hotel was aimed all towards Russian and German as very very few UK families at that time of year. Again food all aimed at Russian and German. Other than the hotel there is nothing unless you want to travel on a hot sweaty ramed number 07 bus into Antalya itself for roughly 1-1.5 hours and even longer on the way back.
I have worked as a rep for Thomas Cook in Turkey in the past in both Antalya and Izmir (kusadasi). And can say this has to be the most difficult places I've been to communicate. Entertainment was all in Russia and German.
May 2, 2014
topkapi is a must for family
fantastic holiday,best hotel in turkey,plenty for kids and they really organise considering the hotel size.amazing organisation.night entertainment is a must for all the family .cant wait til next year.please try you wont be disappointed by staff etc.
June 4, 2013
Great value for money
The hotel in general was a very nice place to stay. We were a young couple aged 21 and 20. Excellent facilities throughout the hotel and there was always something to do. We were never short of a sun bed and were always welcome in the bars and restaurants. Service was excellent and we were served at our table regularly. The only downfall being the ignorance of the other guests mainly the Russian population. They were very ignorant and inconsiderate to other guests. The entertainment was excellent except they did not engage the English much they were more interested in the Russians. It made us feel like outsiders really. Overall excellent place to stay and would defiantly recommend it to a friend. Would definitely recommend eating at the speciality restaurants well worth the extra money, especially the Italian restaurant.
June 1, 2013
Fantastic time in wow top kapi
Had a fantastic 10 days here and loved every minute of it xxx the animation team are the best ever xx mama Mia show was superb and we were mesmerised with it xx free clean towels anytime xx bottles of water also anytime xx the only fault I had was the shops inside which were verrrrry expensive as in.... 33 euros and 55 euros for suncream which is a fiver here xxx catch the bus outside gate for like 3 lira into town which takes 5 mins, for cheaper shops xxx would defo go back here xx
May 27, 2013
third time here, great place
Fantastic location, out of town but plenty of local buses running to town. Great choice of food, with good waiters. Could not fault the bars or bar staff, all staff polite to myself and teenage daughters. My only complaint is the fellow English visitors who leave the disco at two in the morning making more noise than you could image and using blue language. Also the young English kids who were allowed by parents to run round the hotel lobby as if it was a playground. Would be even better if the Brits knew how to behave. Entertainment staff always on the go encouraging you to join in with the many planned activities.
April 11, 2013
Great Holiday want to go again!!
We loved our holiday here, everything you need in one complex, waterslides, beach kids club discos, our Thomas Cook lady Grace was brilliant helped out when ever we needed her.
KEEP THE THOMAS COOK RESTUARANT!! We wil definatly go back as long as the Thomas Cook Restuarant is still there!!
Only down fall was the food but once we knew about the Thomas cook restuarant we were happy, maybe more kids friendly meals but we got by.
Kids loved it its all they have talked about since we went.
Honestly say best holiday we have ever been on. SOOOOOOOOOO much to do, loved it...
November 22, 2012
lovely holiday in Turkey
We had a lovely family holiday at the Topkapi in Turkey. Hotel was lovely and clean with fantastic facilities. Unfortunately not all facilities were open as we went Oct/Nov. would recommend people go before the end of October to get full use of the hotel.
Swimming pool was fantastic, my son loved the slides.
All staff were very friendly.
Entertainment was a bit on the poor side but again im putting that down to the time of year that we went.
Food was lovely, even my picky child found something to eat each meal time. Always plenty of variety and if you dont fancy the buffet there were plenty of restaurants to choose from.
An added extra was that you get to use this hotel plus the Kremlin palace next door.
There are lots of cats around the hotel so if your not a cat fan this might not be the place for you although guests in other hotels said they had cats too. This wasnt a problem for me and the kids loved playing with them.
All in all a pretty good holiday, would return again but probably at a different time of year
November 9, 2012