Excellant hotel and staff
Brilliant hotel, staff very helpful and friendly. Plenty for the children to do. Would recommend staff in particularly in the pool bar as they were excellent.
June 8, 2014
NO NO NO
just come back, the hotel was full of Germans, Russians and French, there was only about 20 English staying there, there food is terrible, they do not cater for the English, it is all for the Germans, so we found it terrible at meal times, the staff tend to ignore the English, and severe the other people first, prime example we were about 2mins late for breakfast and they would not let us in, but the next day some germans came in at 10.10am were greeted well, and they started cooking fried eggs for them, forget the sunbeds they put the towels down at 5am in the morring. all in all terrible place.
July 20, 2013
Good hotel, below average food, Poor service
The hotel grounds, swimming pool and the rooms are very nice and clean. The animation team work very hard and are great with kids. The beach is also very nice and clean with some great water activities. However I can not say the same for some of the waiters. They are very rude with no manners at all. You will get much better service if you speak German then English. The food is below average but the drinks are very very poor quality. We will not be returning to this hotel.
July 19, 2013
great family holiday in Antalya
fantastic hotel food & location on a beachfront which is a sandy beach really beautiful.Lots to see & do,we stayed at the alba queen hotel really lovely & well looked after on our week stay.Side is a lovely place to visit with all the ancient ruins lots of shopping & restaurants we ate here at a restaurant which was recommended the best on trip advisor & facebook even though we were all inclusive just nice to get a good steak dinner.We were all very happy with our holiday & hotel we had chosen highly recommend.In Antalya there is another great Restaurant called friends just down the street we ate here on our last nite was gorgeous as well.Thai Restaurant in hotel really lovely as well book early so you will not be disappointed as it`s very popular, room cleaned everyday towels changed when needed & beach towels the same.We would go back to the same hotel & location again.
July 12, 2013
Was a great holiday in Turkey!!!
That was our first holiday in Turkey. Everything was just great. Very good location of hotel, just few min walk to the sea. Not far away from Side, Manavgat,there is a beautiful places to look at . Food and services are excellent. That is our 2nd day in UK, but our thoughts are still there. The animation team is perfect, there were many interesting programs, show and games. The guys are responsive and fun. A special thanks to Vitaly :) The waiters are very friendly too, Mustafa from lobby bar is a very good man, thanks to him as well . The pools outside and inside were lovely. So in total can say that Alba queen is a great place were to stay. Would like to go back again :)
May 21, 2013
Fantastic holiday in Turkey
My family and I had a relaxing time in Turkey. The hotel at the Alba Resort could not have been any better,we couldn't fault it at all. The waiters were very friendly aswell as professional in their jobs. When we arrived the reception staff made us very welcome,also they were very helpful during our stay.
April 11, 2013
Great first family holiday in Turkey
Great first family holiday in Turkey. Excellent service provided by both the staff at Thomas Cook and at the Alba Queen Hotel which also had excellent facilities. We would thorougly recommend the Thomas Cook and The Alba Queen Hotel. No negative comments whatsoever.
October 17, 2012
Great hotel brilliant staff
We had a great time at the alba queen, the pools and slides were excellent
The staff very friendly and great entertainment.
Would definitely go back!
October 11, 2012