This holiday was one of the best we have had we love turkey the staff were so good, food great we loved the al a carte meals at the sister hotel 2 mins away
the only down side to the holiday was there was nothing to do on an evening just the reception to sit in
also we were on the same level as reception which was very noisy late evening also the trollies they take to the lift is like a train going past your room
but yes would go back
May 13, 2014
Holiday was very plesant. Was bit put off by the construction near the hotel and my view from room window was not the beautiful sea but the construction . The animating team in hotel were great and good company during our visit . They were all very friendly. The expierence back with the flight was very bad. Our laugage for delays due to operational problem with the flight for 1 hour and and a half and it was very disappointed not to see any staff from the Thomas cook side on arrival back to uk with all this problem with laugage. Thomas cook attitude here was sooo u paid had ur trip now back in uk ... Good bye no help
April 23, 2014
GREAT HOTEL LET DOWN BY SOME OF THE STAFF
THE HOTEL ACCOMODATION WAS EXCELLENT.SPA FACILITIES EXCELLENT.
THE MAJOR LET DOWN FOR US AND OTHER BRITS HERE WAS THE ATTITUDE OF SOME OF THE STAFF TOWARDS US BRITS (IF YOU WERE GERMAN YOU COULD DO NO WRONG)
.PROBLEMS WITH HEAD WAITER IN RESTAURANT ONLY INTERESTED IN HIS TIP NOT VERY PROFESSIONAL.
ON NEW YEARS EVE WE HAD DRINKS ON OUR TABLE, WE WERE ALL GOING TO GO OUT TO WATCH THE FIREWORKS, BUT NOTICED WAITER
STARTING TO CLEAR OTHER TABLES .WE HAD TO LEAVE ONE OF OUR PARTY AT THE TABLE TO STOP THEM CLEARING ALL THE DRINKS.
THIS CAUSED A CONFRONTATION WITH THE WAITER WHO SAID HE WAS DOING WHAT HE WAS TOLD BY MANAGEMENT( SO THEY COULD CHARGE FOR DRINKS AFTER 12 OCLOCK)
ENTERTAINMEMT WAS ONLY FOR OTHER NATIONALITIES NOT ENGLISH,VERY POOR NOT WHAT WAS EXPECTED FROM 4-5 STAR HOTEL
January 12, 2014
Sentido Gold Island - you will not be dissapointed!
Just spent 2 weeks at Sentido Gold Island & I can't recommend this hotel highly enough. It offers excellent value for money, the food is amazing with lots of choice. Waffles are provide by the pool every other day & ice cream is on offer for most of the day, along with pastries and fresh fruit - you will not go hungry. Rooms are immaculate as is the rest of the hotel. The staff are friendly & courteous & boy do they work hard! The animation team (Karim, Emre & Natalie in particular) are great, if you want to get involved you can, if you don't, they will leave you alone. There are water slides for child & adult use which are open at certain times of the day with a very friendly life guard watching over you. The hotel is set off the main road so offers a peaceful & relaxing environment. The hotel offers a courtesy bus into Alanya twice a day, which is a half hour journey. We had a fabulous holiday & I can guarantee we will return!
August 22, 2013
The hotel is amazing, we just couldn't spend any money. All the staff were so helpful. The food is great, especially the Al La Carte
Sentido Gold Island - Alanya, Turkey
It was my birthday during our stay and although we never told anyone the chambermaid saw the birthday card and when we arrived back from the beach the hotel had put a fruit basket, bottle of wine and a lovely bunch of flowers in the room. All the meals were lovely, all drinks were included and the mini bar was always topped up with water. The hotel pool was great with the pool bar a lovely place for lunch and the Al La Carte resturant (Italian or Fish - we went to the Italian) was gorgeous. I would recommend this hotel to anyone.
October 18, 2012
The most relaxing holiday ever.
Sentido Gold Island was simply Great. Truly cannot fault it. We found the whole atmosphere so relaxintg. The rooms are lovely. The food had plenty of selections. Well presented and nicely cooked. Visited both A La Carte restaurants and enjoyed. Spent lazy days on the beach as we wanted relaxation and not joining pool games etc. The Whole area was clean at all times. Tables cleared, floors cleaned up immediately, bedroom done with care. Didem was responsible for ours and she did wondrous things with the net curtains and our bedding. Everybody cared about you and were very friendly respectful and polite. Bless them all. Our rep Claire made sure things were going well for us. Very informative. Not pushy just giving facts etc. Very approachable. Went on a lovely trip to Alanya Castle, can recommend that.
We just want toTHANK ALL THE STAFF for making our stay so special.
October 11, 2012
Fantastic holiday in Alanya, Turkey
Fantastic hotel if you want to be pampered and stay in a deluxe hotel. We stayed in an island room which was situated away from the hotel across from the sea, whilst it was idyllic in its setting it was more basic than the rooms situated in the hotel and the 'open plan' glass blocks between the bathroom and bedroom leave little to the imagination! As the rooms come with twin beds so, you could be staying with a friend, I think the design is a little impractical. Apart from this and the smell of sewerage when returning to your room (this quickly disappeared) the hotel itself was pure luxury and the only thing I could fault was the service from bar staff and the lack of communication sometimes where it was difficult to get your request across. Also, be mindful that we had late flights and there wasn't a facility to have a late check out and had we of not met a fantastic couple who let us use their shower we would of been stuck after checking out at 12 noon and being picked up at 11:40 and Reception just kept telling us to go back on the day of check out which you got the feeling that the facility wasnt there in the first pace!I have tried to be as honest as possible but overall would give the holiday 9/10 as the hotel is truly stunning, quite possibly the nicest I have ever stayed in and am looking to go back next year!
September 23, 2012