Fantastic family holiday
We spent 14 days at the THB Tropical Island, from July 3rd to 17th and can only rave about the place. Like others, I read the mixed reviews on this site and was filled with trepidation prior to arrival. From the initial help we were given at the airport prior to departure to the helpful cabin crew, our flight was smooth, relaxing and enjoyable until we collected our bags. We were told by a hard faced, rude Scottish female rep that our bus for transfer was in bay 13. After quite a walk with 2 kids and 4 cases we found that bay 13 didn't contain our bus. After much running back and forward and speaking to a Thomas Cook rep that knew how to read and didn't have a grudge against irish people we found our bus at bay 73. Go figure.
On arrival at the hotel we were efficiently checked in by the friendly staff. our room wasn't ready but we took the opportunity to walk around the site and familiarise ourselves with the layout. The grounds are expansive but beautifuly looked after and spotlessly clean considering the amount of people. When we got to our room it was, as expected, extremely out dated. The furniture was drab but after all it was only for sleeping and washing in. The food choice in the restaurants was extensive, if a little repititive, but warm, plentiful and enjoyable. There is an opportunity to eat in the pizza restaurant or tapas bar once a week also although I wouldn't recommend the pizza, unless you like the taste of salt.
We spent most of our time at the main pool, near the slides as this was convenient to the toilets, pool bar and snack area. The bar had a good enough selection of drinks, all sorts of schnappes, vodka, whiskey, brandy, gin, selection of cocktails, wines, beer, soft drinks and Angeles who ran the bar was fantastic. She worked hard and was always polite and helpful, unlike a lot of the customers who had no manners at all. Please and thanks go a long way.
The snack bar was always well stocked with a selection of salads, baked potatoes, burgers, chips, hotdogs, nuggets, fish sticks, pizza. Now I have read that people were complaining about the queue and the selection. Well judging by the amount of times some people went up to the snack area the food couldn't be that bad. You DON'T HAVE TO EAT THE FOOD, go to lunch at the restaurant.
The best part of the holiday was the brilliant entertainment teams, Thomas Cook and the Spanish Animacion team. Both teams worked together to ensure there was always something to do, from darts, pool, pong, splash bingo, football, basketball, volleyball, french boules, skittles etc etc etc..... Not only did they work hard during the day but they then had entertainment in their respect domes every night. The english dome is the busiest and it does take forever to get a drink.
If you want to get the most from the THB, take part in the activities. The entertainment team, Johnny (hates losing at water polo), Lee (who knows everything about feta cheese), Grandad Dan (give him his dominoes back), Steph, Katy and Hayley are the team and they are fantastic lovely people (even though Lee makes up his own answers to the daily quiz lol). The Animacion team are equally brilliant. They start the day with a dance on the bridge over the pool and include everyone. They also go around the pool trying to include everyone in the activities. Miguel, Laura, Remi and Monika are their names and they work very hard.
To sum up....... was this holiday worth it? Absolutely. Would I go back? I'm already checking prices for next year, although the hotel hasn't released any prices yet. Accomodation? 3 out of 5. Cleanliness 5 out of 5. Food 4 out of 5. Entertainment 5 out of 5.
Thank you entertainment and Animacion teams for a brilliant holiday, not just from me but my whole family. Take part in the daily water polo game. It's great fun.
GIVE GRANDAD DAN BACK HIS DOMINOES.
Thank you once again, The Mighty Mac's.
July 31, 2014
Fabulous family holiday
We loved this holiday with our family. Food great, entertainment team fabulous.
We had 2 x 8 year olds and a 14 yes old plus adults sync there wax something for everyone during the day and night.
Highly recommended for anyone who wants a great value for money holiday.
July 23, 2014
Brilliant lee and team were great
Lovely place great service recommend for families town centre on doorstep great beaches just didn't like the queues for bar silly sometimes might be better 2self service pumps for beer and 2 staff for all other drinks would solve issue but overall great place will be comming back
June 27, 2014
Good holiday for families with small children
We stayed at the hotel all inclusive for 14 nights. Apartments are extremely basic and dated with a small kitchenette, table and chairs, if you're lucky a walk in shower in an oversized bathroom or alternatively a shower over a bath in a smaller bathroom, 2 oversized single beds which were extremely comfortable.
The apartments outside in the resort are well laid out into smaller sections with either a pool, spa or children's area in the middle.
There are 4 restaurants to eat at; 2 served identical foods (all inclusive) and there is a pizza parlour and a tapas restaurant in which there is an extra charge for. The food was very repetitive during the stay, the hotel laid on dally good breakfast which comprises of a full mixed grill, to cereals, fresh fruit with yogurt and also a traditional continental breakfast with rolls, cheese and a selection of meats. Lunch / dinner was the same foods over and over again which came out on some occasions cold or ever uncooked. Unfortunately tea and coffee was only served at breakfast time only and is switched off at lunch / dinner times. There is a small children's area which has minimal foods for the children to eat.
All of the staff from the hotel are extremely friendly and helpful even though they are extremely busy throughout the day; you will find that it's the same staff that you see at breakfast who will also be working in the bar late on the evening. The maid comes and cleans the room and to replace the towels 5 days out of 7.
If you do want anything to eat throughout the day there is a pool bar which is near the main pool which only serves burgers, sausages, bread rolls, salad etc. The main pool and the surrounding areas around the resort are extremely clean and their repair service is quick and efficient.
There are Thomas Cook representatives in and around the site putting on entertainment and activities for both the children and the adults. The adult entertainment isn't good throughout the day. On an evening there are 2 external domes in which there is entertainment laid on, there is a children's disco for the 1st hour and the from 9.00pm until midnight is is the adult entertainment, this comprises of a music quiz, bingo, either a show from the Thomas Cook staff, or an outside entertainer and then music for the last hour.
When being in the domes you have a long lengthy wait to get a drink, so you're better off doubling up as there is only normally only 1 member of staff on, there is also limited types of drinks served with no beer, only 1 lager, spirits and some cocktails.
Please be aware that if you are fully inclusive and that you are taking children to this resort there are some extra costing for clubs, face painting etc.
The beach is about 10 - 15mins walk from the resort, if you're willing to wait there is a free bus which will pick you up from the hotel to take you to the beach at 10.00am or 3.00pm and will pick you back up at either 1.30pm or 5.00pm. The coastline is beautiful with a small beach and lots of shops for buying lots of gifts, some of these are really expensive as they sell designer merchandise.
Thomas Cook can arrange for a number of excursions during your stay but if you go down to the beach and find the ticket offices they are a little bit cheaper. We went to see the volcanoes which incorporated the Aloe Vera factory which they only wanted to sell you their products and also a wine tasting vine yard, please don't expect a wine tasting as you only get a choice of a thimble of sweet or dry white wine.
If you're thinking of an holiday at Fuerteventura you will need to take the boat to the island, try and find the small train on the high street, this will give you a tour around part of the island.
Please take plenty of sun cream and after sun gel as you'll need it, the wind disguises the heat from the sun and you can burn before you realise it.
June 7, 2014
2nd time staying here as lovely place
We had great hol in 2013 so went back and again May 18/25 2014 great holiday this time also ,can't fault place ,only on that the Tropical Dome bar 1 staff an queuing was horrendous apart that,food diff every evening,entertainment staff an pools are excellent an the complex amazing size,views from the top of gardens jus fantastic an well maintained ,jacuzzi pool great outside apartment an after a walk into town great to relax in ,staff very friendly an cleaners do great job all around complex,we enjoyed our stay again an def go back,def better to go begin May as gets busier towards end ,beach an playa blanca town lovely to visit ,even went down on my own as it that friendly an you dnt get hassle to go in shops and buy stuff like do some places,def friendly place to visit,
May 27, 2014
Fab holiday sad to be home
Just back from a week stay at the THB Tropical Island :( My hubby, I and 2 children age 2 & 1. We had a fantastic week. Complex is great, beautifully laid out with different little sections with Play areas and/or pools. Entertainment team were very good with the little ones day & night. Apartment had everything needed, clean & comfortable. Food was great plenty of variety with themed nights (mexican, chinese yum yum). Restaurant small which was surprising however I see they have a second restaurant which I assume opens in the busier season. Snacks at pool bar also pretty good. We walked to the beach daily (10mins) Playa Blanca is a beautiful little spot!
May 23, 2014
Had a grt 2 wks, sun was red hot, entertainment teams brilliant. Met loads of grt people.
Rooms basic and in need of refurb but clean, beds comfy.
This is not 5 star so don't expect it, it's cheap and cheerful!
Gardens and pool area excellent and v well maintained!
April 29, 2014
brilliant holiday for our 15 years anniversary
We had a brilliant time at thb tropical island all staff are very friendly and helpful and. The room was clean but on arrival my shower was not working but they sent someone out and it was working by the end of the night. The food was great even for me as I am a very fussy eater and there was not a day out of the week that I did not find something to eat. When I was there I was looking into the kids entertainment and it was great as I am going to take my kids there in the near future. Even though we went as a couple there where stuff that suited all age group
April 19, 2014