Rated 5 out of 5 by kes75 Try it for yourself I will defo go back..
I had to leave a review after my most relaxing weeks holiday I have ever had. Rooms perfect, staff wonderfull, entertainment staff excellent, esp Dvd have to say we could have brought him home just for our own entertainment. All the thomas cook staff was excellent in keeping everyone busy by the pool all day and also evenings. Brilliant.
Food was great as even though was not always to my personal taste there was so so much to chose from you always had something to eat.
Location is a bit out the town but only 15 min walk down him which I managed no prob and just got a taxiback for less than 4Euro.
we have a teen and an 8 yr old and they both just dying to go back. The wee one was safe enough in waterpark plenty of super vision.
Moral of the story dont believe everythin you read, the reviews were awful we read.
October 15, 2012
Rated 5 out of 5 by andrea21 Fantastic Holiday
We stayed at the Paradise Island from 6th-13th May and had a great time - we were a bit scepticle following the mixed reviews but always make our own decisions. The hotel was spotless, rooms ideal (we were in 105). The waterpark was great for my son who is 5 and for us adults who had a great time (we also went with a couple of friends). Our daughter who is 14 months also loved the water park. The pool was cold but no colder than the sea and it was due to the high temperature and us being hot (everything is always a lot colder when you are hot). The hotel is a nice walking distance to the beach and as others have said the walk along the front is lovely. The food was good, although after a week got a bit boring but plenty of variety. Would recommend. The entertainment and was great.
May 17, 2013
Rated 3 out of 5 kids liked it i didnt really
looked @the pics when booking looks very nice set up but all for show.got to reception after travelling from 3am from n castle to lanzarote airport 1 staff member she wasnt very welcoming and quickly rushing through some info, my room 207 wasnt ready got told to leave my luggage and go for lunch 1pm i declined this,myself and 2 kids aged 3 and 6 wanted to freshen up. finally after some discussion i got my key and saw maid leaving bit bland the room not very welcoming as seen in pics but did the job overall. 2 different days no maid service ie clean towels and bedding.pools all freezing and waterpark but we all braved it, dissapointed us, would ov been in more often, they were allways empty. sunlounges all squashed up could barely move, shades dark n dingy not nice blue ones as in pics. bar staff 1 nice young guy other old man wasnt v polite restaurants clean n ok. staff entertainment good but repetetive kids only got 1 hr from 8 pm to dance as bingo n games started at 9 then adult entertainment .went on 3 trips expensive n not worth it. kids were bored with the food, mine wasnt too bad 1st day cold but rest ok varied . very rude people pushing in and not queing kids couldnt reach other food or desserts would not do all inc again kids club team very good had to pay on night time day time they were @beach or braving the FREEZING pools/playing with kids thankfully who they met from scotland/wales/england.thats what made them happy not the place.i took a cake for my sons b day blew cake out sang happy birthday i expected a bit more as a FAMILY place/hotel kids club entertainers :(
May 11, 2013
Rated 4 out of 5 by DP21 Ideal family hotel
Very good hotel, Thomas Cook enertainment team superb, will go back again next year.
April 24, 2013
Rated 5 out of 5 Great time had by all
We have just returned from a Fantastic time at Paradise Island Hotel( 15th April)
Our 4 year old little boy had the time of his life.
The waterpark was great for kids and adults.
The food was really good with lots to choose from and couldn't wait until 4.30pm when it was time for afternoon cake.
Amazing entertainment team (Ben, Lorna and Stevie-Jo# always took time out to talk to you and the kids. Disco was a real hit with our little groovy mover.
The beach at Playa Blanca is great and the Marina Rubicon is a really nice play to chill with a beer and watch the world go by.
I would most definitely be returning again, all in all would highly recommend this hotel.
Overall- Fabulous Holiday, sunshine, plenty to eat and drink with lots of laughs with new friends #you know who you are the Gumps) see you soon.
April 16, 2013
Rated 5 out of 5 by goodtime2012 FANTASTIC NEW YEAR IN LANZAROTE
WE ARRIVED AT PARADISE ISLAND HOTEL ON 30TH DEC .
WE HAD A QUICK AND HELPFULL CHECK IN ,AS WE WERE TOO FAMILYS WE WANTED ROOMS TOGETHER WE HAD REQUESTED WHEN WE BOOKED AND GOT IT .
WE WERE TOLD TO GO FOR FOOD IF WE WANTED IT .
WE WERE TWO FAMILYS 4ADS 3KIDS 2X10 YRS 1X6YRS
OUR APARTMENT WAS LOVELY CLEAN AND BIG WE WERE IN 545 .COULD SEE WATER SLIDES .
AFTER READING ABOU CATS EVERY WERE I WAS WORRIED BUT WE ONLY HAD A FEW ABOUT AND DIDNT BOTHER ANY ONE JUST LAY UNDER TREES OUT OFF SUN.
WE HAD A PROBLEM WITH THE WATER /SHOWER IT WAS COLD WE REPORTED IT AND DONR SAME DAY .
HOTEL WAS FULL BUT HAD NO PROBLEM WITH SUN BEDS OR POOL AREA / POOL WAS REALY COLD .
WATER PARK OPENED AT 11 AM KISD LOVED IT . BIG KIDS TOO !!!!
FOOD WAS FANTASTIC ALL DAY EVERY DAY .
NEW YEARS EVE GALA MEAL WAS THE BEST REALY GOOD
BIT OFF A DOWN SIDE WAS THE SERVICE TO THE BARS IN THE EVENING ONLY HAD ONE PERSON ON IT AND BIG Q S
SOME NIGHTS .
BUT AFTER 3RD NIGHT DID GET BETTER .
ENTERTAINMENT WAS GOOD
CAT , GRANT, DAREN, RHYNER, WERE FANTASTIC THAY WORKED THERE SOCK,S OFF EVERY DAY ALL DAY EVERY DAY ALL WAYS CHATTY AND SMILLY BRILL AS WAS ALL THE STAFF THAY WORK VERT HARD .
ENTERTAINMENT WAS BRILL ALL HOLIDAY WELL DONE ..
WE HAD GREAT NEW YEAR HOLIDAY AND WILL GO BK AGAIN
January 18, 2013
Rated 4 out of 5 by Mane Good value for money.
We stayed at paradise island for the new year. So here are the positives, we enjoyed the food, and the apartment was clean and spacious. There is plenty to do if you have children, but there should be more entertainment for the adults. Now the the negatives you have to queue for your drinks which they is always a long line of people, and they is a need for more staff as sometimes you are waiting for them to clean the tables in the restaurant.
January 12, 2013
Rated 3 out of 5 by sneller74 You get what you pay for
We really enjoyed our stay at Paradise Island and felt that for the money we paid at New Year, compared to what else was on offer, we got good value. On the plus side, the entertainment team of Cat, Grant, Darren and Rhiner, were brilliant - their unending enthusiasm for keeping guests entertained, particualrly the kids in the evening, was admirable, The resort of Playa Blanca and the service from the staff at Paradise Island are also worth a mention on the plus side, as is the waterpak - a brilliant added bonus for the kids. On the negative side, the hotel feels a little tired. The outside areas are great and well maintained, but the rooms felt like they had seen better days. The room was obviously clean, and the cleaners were in regularly to ensure they were. But sofa beds for our two children in the living area amounted to sofas with the cushions removed and the single beds in the main bedroom had clearly been well used. Little things, like the quality of bedding and towels - although a minor point - made it all feel that the place needed some money spent on it. Food was good, not great, but we never struggled to find something good to eat. Kids' selection could have been a bit more imaginative, but mine were happy to eat fresh chicken, fish and pasta on offer in the adult section. Special note should be made of the New Years' Eve offering - absoutely great. Everyone went the extra mile - fireworks, fizz and great buffet selection. One very minor point, which influenced our view of the holiday, was that we left our buggy on the coach on the transfer from Arrecife to Paraidse Island. We reported it to the rep, but it was never found and I felt that the rep could have done more to keep me informed of what was happening in trying to track it down. I had to visit the desk three times to chase. Clearly our fault for not offloading it from the coach, but after a three hour delay and with two tired children, not unsurprising. All in all, I'd recommend this place, with the caveat that you get what you pay for - don't expect five start in any element, but if you have kids under 10 they will love it.
January 10, 2013