I stayed for 7 days in May 2012 with my partner. I was a bit concerned that the only rooms available were family rooms in the annex over the street from the main building but my fears proved unfounded. Because it was off high season there were only a handful of families staying there and so the room was very peaceful.
The room was also very spacious, more like a junior suite. There was kitchen facilities also meaning we could have a good old cuppa whenever we wanted. The balcony overlooked the small pool and we had sunshine on it almost all day. The pool bar at the small pool was closed as it was off season so we used the loungers by the main pool. There was never a shortage of loungers and if you were more adventurous there was a rooftop solarium which was adults only and you could go 'au naturalle' if you were of that inclination...we passed on this!
The food was plentiful and very good even though we were all inclusive.
All inclusive in the bars stopped at 23.00 but we were usually ready for bed by then so this was not an issue.
Staff were very helpful and worked tirelessly. Rooms were cleaned daily and bottled water was left everyday in the rooms. It is just a 15/20 minute walk to Marina Rubicon and there are several shops close by if you are self catering.
The animation team work hard all day providing games etc if you want to join in but unlike many places they were not pushy if you declined.
Wi-fi is available for an additional cost and there is a safe in the room. A deposit is required but refundable on check out
All in all I had a great time and would not hesitate to return and would certainly recommend it to anyone.
November 15, 2012
Superb Hotel & Staff
The Staff were excellent From Olga our cleaner, to Paul & all the reception Staff & Garcia in the Restaurant. Bar staff very efficient & friendly. Hotel spotlessly clean, Pool area kept clean & tidy with plenty of sunbeds.
Good entertainment every night. If you want a good relaxing This is the Hotel for you.
September 30, 2013
Very poor customer service...!
My review will not be coming if you cannot even get my name correct, my partner is Gillingham I am Mr Twamley. That is very poor customer service and I could not believe my room was also booked in the wrong name, no wonder you are in financial trouble when you cannot get the simple things correct
January 3, 2013
This was our first trip to Playa Blanca, but we had spent more than 10 years travelling to and from Lanzarote for our Holidays. From the start of the holiday until the finish back in the UK it was wonderful. we cannot fault the Thomas Cook or the hotel in any way. Our only gripe was the selfishness of some of the guests who decided they had the right to deprive other guests of cushions off of the sunbeds to make themselves more comfortable,by this I mean they weren't satisfied with one they were using two each and removing sun umbrellas so that they had one each. Other than this the holday was perfect.
Paul & Sandra
October 12, 2012
The fourth visit to Iberostar papygayo and still a very good hotel. Staff and food were great. Our apartment was all we could have wished for.. Wonderful location overlooking the sea. Not too far to walk to Rubicon Marina. Lovely beach. Courtesy bus to the beachDrinks very good quality branded drinks. Will be back.
October 11, 2012
Excellent Hotel and facilities first holiday without the kids Fantastic
The Hotel was located in a quiet area in lanzorate and the hotel staff coud not do enough for us. The Iberostar hote in Papagayo is excellent and would not hesitate to book there again or any other Iberostar hotel.
October 11, 2012
All Inclusive with a commonsense approach
Great relaxing holiday, no complaints, will go back to Iberostar Papagayo and have already recommended to other people. We did not take our children, however they are well accomodated for if you do take them,
October 11, 2012
Great holiday in the Iberostar Papagayo Lanzarote
Me & my husband have just returned from this hotel we had a fantastic holiday .
Everything about this hotel was brilliant the staff were so friendly & helpful the food was excellent a great choice .The hotel was spotless there was nothing that we could complain about & we will almost certainly return.
September 26, 2012