A fantastic holiday in Gran Canaria
This was the 2nd time we have stayed at the H10 here, and if anything it was even better than last year.
We were welcomed at reception and given a glass of cava while booking in, which was a very nice touch.
The hotel is immaculate, very spacious, friendly multi-lingual staff, the rooms were fantastic. Every effort was made to make us feel welcome.
The location of the hotel is at the quieter end of Maspolomas, just a short 15 minute stroll away from Faro lighthouse along a very pleasent seafront pathway. The package we had was All-inclusive, and nearly all the drinks from their bars were available at no extra cost.
There are 3 restaurants, with a wonderful range of meals available, you can even choose to have champagne at breakfast !!.
The cleaning lady Rita left us nice surprises every day, chocolates, flowers, and sculptures made from hand towels left on our massive (8 ft wide) bed.
All in all, we would recommend this hotel to anyone, our 10 nights there passed all too quickly, and we are definitely going back again next year.
May 21, 2014
Best holiday we have spent in Europe
We have just returned from this hotel first time in gran canaria and after going on a tour if the island this is the best hotel and location around. . Food excellent and the staff very helpful accommodation cleaned every day. Lovely sunbeds and evening shows we will definately be returning
April 14, 2014
A very friendly,clean & spacious Hotel in a popular area of Gran Canaria but still exclusive.
Hotel staff, food, location & service were indeed 5*.
Having stayed in another Hotel in Gran Canaria many times, we returned to the H10 after a 5 year break & we were not disappointed.
All staff were very friendly and service was "with a smile" - food variety very good and Hotel facilities, including Pool area furniture were 5*.
We joined the H10 Club as we intend to revisit many times - the quality of H10 Hotels is to be enjoyed.
February 6, 2014
Lovely hotel with magnificent views from every angle.
I went during mid-december so weather was not great, however, the hotel is fabulous with magnificent views. A very relaxing holiday and I made full use of the spa facilities - which is an excellent addition to the hotel.
There was plenty of entertainment on for those who wanted to join in but the atmosphere was generally very relaxing.
You could walk along the front to Masapolomas so the hotel was ideally placed in a quiet location but with easy access to other areas if you wanted.
Small beach just over the road with a choice of restaurants if you did not fancy eating in the hotel.
Personally I would have liked to have had tea & coffee making facilities in my room - other than that no complaints.
December 23, 2013
Our second home
We have been visiting this hotel twice a year for more than 10 years and we love it.
Staff friendly and efficient. Hotel kept spotless by the cleaners. Gardens lovely. Good sun beds and a choice of pool areas. Great views from the pool area and room. Nice walks. Small rocky beach close by and a selection of shops, bars and restaurants. Also a golf course with amazing views opposite the hotel. Daily entertainment programme. Can't wait to go back later in the year.
May 3, 2013
Wonderful, relaxing experience!
We were pleasantly surprised by this hotel, stunning views, exceptionally clean, helpful staff, a wide variety of food and excellent facilities. However we do agree with other reviwers that the infinity pool should be enforced adults only!! There is more than enough space for children to swim/play in the other pools on site. We would highly recommend the experience, especially out of season if you want to feel more exclusive.
April 29, 2013
Perfect Easter Break
Before reviewing I would just say it is a top 4 star rated hotel (not 5 star) but that does not detract for us from what was a great break. The hotel looks better in the flesh than in the pictures. The sea views are brilliant and the location is far enough away from everything so it feels secluded yet is only a 3 euro taxi to the posh shops or 5 euro to the playa des ingles side (taxis are always just there when you need one - no waiting). The pool side jostling for cosy wicker sofa beds was not too bad and standard sun loungers were plentiful. The pools are not heated so it was a bit bracing getting in. It probably strikes the right balance between being relaxed and providing a decent quality of service. We would go back again and just hope for the pool to be a little warmer.
April 5, 2013
Expensive for what it was
The hotel is too big and involves lots of walking and many stairs; all the staff are very polite and attentive but not over-welcoming. The evening buffet was like a scrum at times and not very relaxing.
Gran Canaria itself has changed a lot over the years, not for the best unfortunately as the beach areas in the south are over-developed with the surrounding areas looking tatty and barren.
My main complaint is reserved for the hotel pools as although lovely to look at, too cold for most people to swim in. I would estimate that less than 5 % of the hotel guests actually swam in them as a result. Quite simply if you want good value for winter sun then head for Thailand or pay a little more and go to the Caribbean!
March 7, 2013