Excellent family holiday in Blanc Palace Cottage (2)
My family and I had a fantastic holiday here. Location, hotel, facilities and staff were excellent. Our one bedroomed accommodation was lovely and modern and larger than expected. My daughter loved having her own pull out bed in the living area. Whilst my husband and I enjoyed a drink on the balcony whilst watching the sun go down. All facilities were good, my daughter who's 4 lived in the two pools for the week. She also enjoyed the kids club which were run by some very good English staff who were all qualified. She still tells us that she misses Keeley and cheeky Dale! She also made some very good friends with children of the same age.
The restaurant staff were amazing especially Julan the manager. Both my husband and I are gluten intolerant so were a little concerned as to what we would be able to eat. Every meal time Julan ensured that we had something to eat and if there wasn't anything available they cooked something specially for us. The evening and daytime entertainment for parents and children was excellent, a good variety and lots of fun to be had if you so wished.
Overall this is a lovely hotel in a beautiful location with a handful of shops in walking distance and a large supermarket about 15mins walk away. Or a short bus ride or taxi to Cuitadella centre. Two bueatiful beaches on your doorstep and friendly locals. I would certainly recommend this to families with youg children, I think teenagers may get bored.
Very happy holiday maker who wishes she was still there!
June 21, 2014
Very poor value for money
The best thing about the holiday was the flight with British Airways, leg room on the plane was superb. Now down to the hotel. Arrived very late on a Saturday evening and it took us an hour to find our rooms, girl on the reception hadn't got a clue and took us on a tour of the complete complex before finally finding our rooms. Get into the rooms only to find the one room wouldn't lock and could be opened by anyone from the outside. Once again back to reception, it is now almost midnight and we have two very tired young children. We were then moved to another room which had a smell reminiscent of sewers but we were too tired to care. We paid very good money for this holiday which wasn't cheap and although it was all inclusive there seemed to be a lot of conditions attached to when you could and couldn't have certain things. The staff were very helpful but there weren't enough of them , each time we wanted a drink we seemed to be in a queue, maybe there was method in their madness. The nearby beach was not very clean with mess and seaweed everywhere including being constantly harassed by ducks. As for the entertainment if you weren't there by 7 o'clock you couldn't get a seat. The food was nothing to write home about and all in all I think this is the worst hotel we have stayed at. I can understand why Thomson dropped it from their brochure. p.s even the coffee was vile.
June 8, 2014
Highly recommend for young families.
My local Thomas Cook agent understood exactly what type of holiday I was looking. We went as a family of four, two adults and two children aged 8 and 6. I knew I was on to a good thing when she told me that she was going here with her young family a few weeks before us. You can't get a better recommendation than that. We commenced an all inclusive seven night stay in Blanc Palace 2 on Monday 26th May 2014. This is the white hotel that you can see featured in Thomas Cook's brochure and on their webpage. The other hotel is Blanc Palace 1 which is the terracotta coloured one. The two hotels are on the same road and you can use the facilities on both sites but your meals are to be taken at the hotel you are staying in. I was very pleased to be staying in Blanc Palace 2. This is the smaller one of the two.We stayed in a two bedroom apartment on the first floor. The apartment was extremely clean and tidy with good facilities and ample fresh towels supplied. The beds were very comfortable. The double bed is massive. If there is such a thing as a super superking, then this was it! The bedrooms are cleaned at least five days a week with the maid's day off on Wednesday. There is a good sized swimming pool surrounded by sun loungers. There is also the castle with it's water slides and paddling pool in front of it, a games room, a small play area, sandpit and football pitch with goals and nets. The staff in the restaurant, led by Julian the head waiter, are excellent. The food in the restaurant is of a very high standard. There is plenty of variety and also a great selection of cold drinks on tap plus beer and coffee machines which provide a variety of different types. We had some excellent meals. There are plenty of highchairs available for the little ones. It was nice to see that a number of these had already been put ready at the tables for some guests rather than them having to collect them themselves. Extra highchairs were lined to the side of the restaurant. The pool bar opens from 11.00 until 18.30. Serving hot and cold drinks and ice cream between those times and between 11.00 - 12.30 serving hot dogs, hamburgers, chicken nuggets and chips. The salon bar opens from 19.00 - 23.00. Trays of cakes or pizza appear at the bars every now and then too and you can help yourself. The entertainment team, kids club and creche teams are just lovely. Warm, friendly and kind to the children, they provide nice safe environments, great entertainment and lots of fun and laughter. They are all extremely dedicated and focused and our two children loved them all. There are various parties for the children during the week, some are free and some have an extra fee. Ours did the Chocolate Halloween party (worth the money but prepare for mess!), Super Hero, VIP party and Secret Agent. There are an assortment of activities (sport, quizzes, sweepstakes etc) you can get involved in during the day and the entertainment team pop around the pool every now and then to see if you want to join in but they are not in your face about it and you certainly don't feel pressurized into joining in. It's good fun though, the quizzes are good, you don't even have to get off the sun lounger as they bring you the quiz sheet and a pen and collect it later! My daughter enjoyed the higher or lower card game and also french bowls which she won! Certificates are given to the winners and she really liked that and also winning best dancer in one of the free children's discos one evening! My husband quite literally threw himself into the game of cricket and even managed to win Man of the Match! Sa Caleta is a quiet, residential resort. There is a small, safe cove a couple of minutes away from the hotel with a bar. Our children loved it there and could wade out to the side and see all the little sardines. There is a larger beach about five or six minutes walk away but our two enjoyed the cove more. There is a small supermarket by the hotel where you can buy essentials and rubber rings, snorkels, water guns, buckets and spades. There is also a nice souvenir shop called Mirabel around the corner from Blanc Palace 1 as well as car rental and a bar. There is also a Spar in the area. You can walk to other towns or get a bus or taxi. Sian the tour rep is very helpful and can provide this information and there is also a folder left in reception with all this information. For us personally, we didn't feel the need to go off site a lot as everything we needed was on site. The children loved the pool, water slide, playground and the entertainment. In the evening the kids entertainment stops at 21.00 and then it's more the adult entertainment. We did one trip via Thomas Cook during our holiday to see the dancing horses at Somni. These horses have toured around the world and they are amazing.It wasn't cheap at 118 euros but we wanted to do something different and my daughter loves horses. Having said that, it was such a great and interesting excursion that we felt it was well worth it. There are lots of horses and lots of surprises but I won't spoil it by saying any more! If you do one trip on your holiday, I would recommend this one. You won't see anything like it anywhere else and the arena is quite small so you get a really good view. If you are looking for a really nice family holiday particularly if you have children up to the age of 10, I would highly recommend you book at the Blanc Palace 2. You are sure to be made very welcome here.
June 6, 2014
fantastic family holiday
We have just returned from a week all inclusive from 12th - 19th may and we had a fantastic holiday. Being early in the season it was quiet which suited us. The hotel was clean and the pools were great. There wasnt loads of choice for food, but what they did was well cooked.
The highlight for us was the kids club and entertainment team who really made our holiday. Elle, Lauren, keeley, jemma, chloe, dale, Chris in the kids club and Freddie, Nicole, Josh, abbie and zowie the entertainment team were friendly, fun and made our holiday memorable.
May 20, 2014
Very average holiday hotel on a very nice island
Holiday July 2013. 6 adults 3 children 1 baby. On arrival we were placed in the hotel not the cottages. However, one of 3 rooms was still occupied and not available for 2 or 3 hours. Reception staff unhelpful. All they had to say was the occupiers could not be found. Told to wait and we would be kept informed. Needless to say the staff failed to carry out this simple task.
Restaurant manager had the ability to side step any issues including a simple request that the party would like to be seated together. This same issue occurred every day despite being all inclusive and attending every meal time and it all became a bit of a farce having to go through the same scenario day in day out.
On the way into the restaurant we found a broken pint glass near the entrance. Reported this to you know who and it too over an hour for it to be removed.
No chance of a sun bed unless you joined the game and went out early and reserved with a towel etc.
Snacks and coffee / tea were cheap and nasty affairs. Something hot was a "hot dog". The bar drinks were poor quality.
The reps meeting was held in The Cottages ( blanc 2 ). Unfortunately although we were told of the time, the reps failed to mention it took place at a venue other than where we were staying. Even the receptionist was at a loss as to what was going on.
So there you have it poor decor in the room, average food and drink,second rate service. We even took refuge at a pool in a nearby hotel where the atmosphere was on another level. Thank goodness for Italian style.
The one positive were the German girls who ran the children's club. They deserve to be working in a much better establishment.
Have to say though that despite the negatives the bull dog spirit prevailed and we had a great holiday.
January 3, 2014
Very average stay and certainly not 4 star!
Very average staff and child care service. Person appeared demotivated and uninterested in customer experience. The Blanc Palace us certainly not 4 star. However, the resort of Sa Caleta is perfect for families and very beautiful. Thanks for that u could give small Paul a run for his money! Sun out now and very warm here so to the pool this pm. Just went for a lovely bike ride see photo luv P x We had a great holiday in-spite of not because of Thomas Cook. The cost of £2,500 was widely expensive for the accommodation and service we received.
August 18, 2013
Great family resort
We stayed at Blanc Palace 2 for one week all inclusive. It was our first family holiday abroad so hoped for a good experience. We were not dissapointed. The resort itself is excellent. Apartments clean and comfortable with much needed air con!!. The pool area was clean with a lovely pool and sunloungers. However you do have to be up early as people put their towels on then very early and if you don't you may not get even one!. The food was good and well cooked but very similar eac day. Althouhg there was a good variety of food to choose from itwas pretty much the same every day and so after a week we git a bit bored with it. I would reccomend this resort and we would like to go back. Overall a great time was had
August 4, 2013
Poor Holliday in Blanc palace
We went with 16 people if we were on our own I think I would have came home after 2 days food was terrible service was poor drinks were poor snacks are from 11am till 12.30 am what's the point of that kids got hungry later would not recommend very poor hotel had to move from bp1 after 1 night to bp2 so whole group were split up and could not eat in same hotel 4star more like 2 star and I never moan
July 25, 2013