Great place to stay!!!
just arrived back in england this morning and already missing the hotel ,
cleaners in everyday
clean towels every day
pool was lovely very clean area
no ques for all inclusive as it is self service
5 min walk to beach 10 min walk to maga
food was lovely if your not fussy
very clean hotel
ENTERTAINMENT all week it was poor they dint look like they wanted to be there although on our last day they improved
August 15, 2014
palma nova was great hotel poor
staff did not want to speak to you, were not helpful, walls were very thin in your room you could here people's conversation, we were right where the delivery vans go so very noisy, wasn't a great deal of choice in restaurant, wouldn't go back or recommend to any one; but thought palma nova was nice x
August 12, 2014
Okay value for money
I stayed here recently with my best friend, hoping for a relaxing hotel within reach of Magaluf for if we decided to go out. Upon arrival we were bombarded by reps and informed it was transforming into an 18-30's hotel, if I had known this I would not have booked the hotel.
There was no Thomas Cook rep in the hotel which I found quite odd, everywhere else I've stayed as had a Welcome Meeting and excursions you can book on. We also had an 8 hour flight delay without any explanation.
Rooms were clean and quite nice although poor view. Pool was very very cold but it was so hot out there that it was quite refreshing.
Staff weren't particularly helpful and some of our clothes went missing for which all staff denied any responsibility.
Entertainment team were amazing and worked very hard with both children and adults at the resort.
Food was.. interesting. Some was good and some was bad, not many vegetarian choices so my friend struggled. All inclusive was good and had drinks, slushes and hot dogs/toasties all day.
You had to pay for a safe, pay for a hairdryer and pay for WiFi which we were not impressed with. Paying for a safe seems ridiculous as your insurance is invalid without one.
I don't think I would return to the hotel due to the staff and the new 18-30 take over. Overall, Thomas Cook let us down massively on this holiday.
June 9, 2014
highly disapointing holiday
The hi mimosa park hotel was highly disappointing, the food was rubbish with the choice of food being poor, they provided a microwave to reheat the food, there wasn't much choice for the children including no drinks in the dining room. when we booked there was a kids club advertised but it wasn't open, the bar staff were miserable and very unfriendy. i have never before seen a self service area for all inclusive but even that was disapointing as we couldnt access it before 10am and after 11pm or we would be charged. the bar upstairs didnt open until 9pm so we had to go down to the pool bar to get drinks before then. the entertainment team was complete rubbish. the swimming pool was to cold for my kids to go in. overall i wouldn't recomend this hotel to anyone
May 23, 2014
Went may 2014.hotel just opened for season hotel very quiet including staff!.this hotel was recommended by a friend who went oct 2013. Maybe beginning is the wrong time.hotel room dated toilet broken door to bathroom bashed biday going in. beds were different heights but was made up every day cannot fault cleaniness.food was something different breakfast cold but micro to heat it.evening meal no choice even 1night choice was turkey roll or meat balls.no entertainment only Thomas cook training quizzes.all inclusive customers drunk at dinner time also no hello or morning anytime on entering dining area.no one asked if youd like a drink with evening meal.no free wifi no hairdryer.fridge €40 to hire safe €25. sorry to say shame we will not return to hotel.
May 11, 2014
this was an amazing holiday
after reading other reviews was not sure we had booked the right place.
This was not the case we had an amazing time here
the hotel was spotless, rooms are basic but the maid is in every day cleaning and we had towels changed 3 times in one week.
Food was excellent lots of choice for everyone- something different every day!
the entertainers Allan, Michelle and rusty are fantastic!
the pool area is great and a lovely big pool - plenty of sunbeds too
The location is perfect only 5 mins walk to the beach and the promenade
after talking to lots of people this was a hotel where people have been revisiting for many years.
I would book again and am already looking now for next year!
October 17, 2012
DONT BOOK THIS HOTEL UNLESS YOU LIKE LIVING IN FILTH AND FOOD TERRIBLE. VERY LOW BUDGET HOTEL.
PLEASE DONT BOOK THIS HOTEL UNLESS YOU LIKE LIVING IN FILTH AND NOT VERY FUSSY ABOUT HAVING OTHER PEOPLES HAIRS IN YOUR BED .
THE ROOMS ARE VERY FILTHY ,MOULD IN THE BATHROOM ,ON THE TAPS AND ON THE LOOS. PLEASE BELIEVE ME WHEN I WRITE THIS REVIEW. I DONT WRITE REVIEWS BUT FELT I HAD TO THIS TIME. ON THE WEBSITE IT DOESNT STATE ITS A VERY LOW BUDGET HOTEL, SO BEWARE. THE FOOD APART FROM BREAKFAST IS REALY BAD AND VERY BLAND. BREAKFAST WAS OK APART FROM THE SCRABLED EGG. SORRY FOR SAYING THIS, BUT IT WAS LIKE A TRAY OF SICK BEING SERVED.
WE HAD TO CHANGE ROOM TWICE DUE TO THE STATE OUR ROOMS WERE IN, WELL NO MATTER WHAT ROOM YOU GET ,THEY ARE ALL FILTHY.
I COULD GO ON AND ON, BUT I WILL LEAVE IT UP TO YOU TO DECIDE IF YOU THINK IM WRONG AND WANT TO CHANCE IT. BUT DONT GO THERE AND SAY , HE WAS RIGHT.
P,S. THE PHOTOS YOU MAY SEE ON THE TRIP ADVISER WEBSITE REGARDING THIS HOTEL ARE SPOT ON. I THOUGHT THEY WERENT, HOW WRONG WAS I.
October 11, 2012
Palma Nova is a lovely resort with beautiful beaches.
Hotel Reception Area - too dark but at least it is modern. The rest of the hotel accommodation definitely needs updating as it is extemely tired. The location is good as it is only a few minutes walk to the beach and amenities. I would not recommend this hotel in its present condition but when updated I would change my opinion. I could not believe the difference between the hotel (which you own down the road - Palma Nova Palace - I think) and the Mimosa Park Hotel. Mimosa Park is definitely the poor relation. We stayed at the hotel one evening only and the entertainment was very poor.
October 11, 2012