After a lovely holiday at the Catalonia last year we were so disappointed this year.
We requested two sea view rooms next to each other and didnt get either. We had a sea view room last year which made our holiday but this time one room had a pool view completely blocked by a huge palm tree and the other room looked out onto a road with beer crates! We had to change rooms too as one of them smelt strongly of cigarette smoke. All the reception did was get the cleaner to spray air freshener! Also when we activated the electric supply, the tv sparked and smoked over our young Daughter. The male receptionist was totally unhelpful and didnt offer an apology. We complained to the Thomas Cook rep who said that she had had a lot of complaints in their first year representing the Hotel. She informed us that the Hotel management purposely over book every year. Our rep told us that we should ask the next day to see if we could pay extra for a sea view room but the receptionist would not budge, saying these were reserved for returning customers that had been overbooked last year!!! I would suggest you stay well away from this hotel.
August 7, 2012
excellent location/ great hotel and staff brilliant. Loz and Trev
we returned on the 17th july 2012 after an excellent holiday, the activities were brilliant zelitia i think thats her name brillianttttttttttt kept everyone entertained give her apay rise.
The resort of cala bona is picturesc, excellent marina, something for everyone.
The bar staff were excellent Jessica was very helpful and works very hard could not do enough for every one.
Food was spot on, so some of the reviews , they must have been in a different hotel, roll on next may we are back there.
August 5, 2012
Good value for money
Just returned today from a week at the Catalonia consul in Cala Bona. The hotel is in a great position within the resort, when we arrived the hotel had no booking information,we were given a room at the back of the hotel for the first night,which was clean but very small ! The next day we were given a sea view room which we had paid for,well worth the extra money as the view is spectacular.The Hotel is a typical 3 star hotel,could do with a lick of paint,but very clean and was surprised at the food which was better than i expected.Cala Bona is a lovely chilled out resort perfect for anyone not looking for a wild week,will probably return at some point.
July 30, 2012
Great Rescue from Sa Coma
Two couples arrived at Hotel on 23rd May after 1 week on a Thomson Cruise which was awesome, the second half of our holiday was to stay at Bougerville Park in Sa Coma, This was I disaster and we could not spend another night there and the Thomas Cook Rep (James) managed to get us moved to Catalunia Consul, Which a beautiful hotel and views to die for, the service and Staff were excellent could not fault them in anyway, They could not do enough for you and help in any way for a 1 day disaster on our 2 week holiday the hotel made up for it cannot fault it in any way
July 29, 2012
Great Place and Holiday
Excellent hotel in a great location opposite the Harbour. Hotel drinks great value and rooms very clean. Only downside was that due to the time of year the evening entertainment at the hotel was mediocre. This however did not matter as there were some great alternative venues within easy walking distance. - WOULD RECOMMEND this Hotel and Cala Bona.
October 29, 2011
We have stayed at the above hotel many times,have always found staff( in particular reception) very helpful, location and accomodation excellent, but I noticed a marked change in food and dining room staff this year. The food was not as good and the dining room staff were very diligent when head waiter was present at other times they were too busy chatting to replace milk, cups etc. Hope this was a one off as I really enjoy my holiday at this hotel.
October 25, 2011
Lovely First Holiday in Majorca
My partner and i had a wonderful time once we got to our destination. However the coach transfer going was abominable - unfortunatley as we are both over 75 trundling our luggage round and round the coach park in 34 deg for 30 mins was very stressful! We we searching for a coach that hadn't arrived and the team were not able to help us! To be fair to them they may not have known themselves the reason it had not arrived? The hotel staff were extremely friendly and the facilities were good.
October 10, 2011
This was a very relaxing holiday Cala Bona is a very calm resort right on the harbour, the hotel was good the only thing wrong was the evening meals although they were well cooked they were on the dry side and not a great deal of choice, breakfast was great. the pool area was a little small but the pool was brilliant most of the time I was in it on my own, entertainment not bad only saw a few thing too much going on at the harbour.
Overall it was a very good holiday I would recommend it to anyone wanting a relaxing week.
October 8, 2011