I love this hotel so much that's I've been coming here for last 5 years. Staff helpful they would try and do anything for you.
June 3, 2014
not as good as last year.
Because we had an early flight from Newcastle which was excellent.We arrived at the hotel at 11.30 or so.We were the first couple in our group to book in and it appeared that no high rooms (which we had requested were available .)Eventually we were given a room on the 2cd floor.Next morning we opened the curtains and found three different people on balconies opposite looking straight into our room.First time ever we have had to ask for a room change.We were moved to another room again on the 2cd floor which was not over looked.This was better.This upheaval spoilt our holiday to a certain extent although we always try to make the best of things.
May 30, 2014
Lovely hotel, great food, but too many smokers round the pool area.
We stayed here at Sol Ibiza Hotel for a week in Sept 2013. It is the second time we have stayed at this hotel. The location is great, and also the food. Cleanliness is first class.
Unfortunately, there are too many people lighting up cigarettes round the pool on the sunbeds, and that in spite of two signs stipulating that smoking is only allowed in designated areas. Not enough "No Smoking" signs round the pool and the staff don't even attempt to remind smokers. There are plenty of places to smoke, but selfish smokers think they own the airspace!
September 17, 2013
Lovely relaxing holiday in Ibiza
We had a lovely relaxing holiday at the Sol Ibiza in Santa Elalia. The hotel was clean and staff friendly, get to know Angel for all your local knowledge and entertainment needs. The food was faultless, something for everyone no matter how fussy! The local beach is very nice as are the local shops bars and resteraunts.
I would certainly reccomend both the hotel and the resort for a peacefull relaxing holiday.
July 23, 2013
Very Stessfull holiday in a quite location at Sol Ibiza
I work 7 days a week and this is my only holiday and go away with a friend each year to relax so need a stress free holiday
Arrived had to struggle up the steps while the man at the door smirked and watched, we later found out that for 35 euros each we would get a better service with help with our cases etc.
At the check in desk the women was answering the phone started dealing with us then a Spanish couple waked in we were ignored till they were dealt with rude
Room small, sheets were not changed throughout our stay but were meant to be every three days,
Walls so thin we heard the couple next door talking and the man being sick in the night it was like being in the same room with them
Sat telly was in Spanish the only English channels were Sky news BBC News and CCN news
Evening entertainment was a man at a piano but the daytime was better the organiser was fab and tried his best to get people interested very nice man
At dinner we discovered our half board didn't cover basic water with our meal and so finding it on the hotel site a bit cheaper took it into dinner with us and were told we couldn't drink it there we had to pay 2.15 euros per pop
This battle went on for the duration of our stay and we found it stressful with the staff taking our glass away so we couldn't drink and intimidating us
Everything was money here 10 euro for a towel deposit,
2 euro for 15 min for WIFI use
8.5 Euro for a Bacardi and coke
your felt like you were covering their national debt
We tried to upgrade but they didn't do full board wonder why
I felt like the staff didn't want tourists like they weren't happy in their work if this is the case close your boarders please
if we worked like this our businesses and shops would close down
You may read this and think we are being a bit petty not really it was one thing after another a catalogue of things that became stressful in the end and spoilt our holiday throughout
If you want a good holiday with no hidden extras even half board and staff that are happy in their work and stress free too then go to GREECE free water with your meal to start with and no second mortgage needed
June 16, 2013
Lovely hotel poor flight terrible transfer
We stayed at the sole ibiza the food was great and the hotel is very. Clean but the flight was very poor we paid for a meal it was served just before we landed the airport reps did not know where our coach was we walked around the car park for ten minutes and so did all the passengers worse was to come the coach filled up and we sat there for over an hour the driver said he was waiting for the reply to sign his piece of paper before he could leave, I will go back to the hotel but not with Thomas cook.
May 18, 2013
Value for money without question..Probably the most friendly and high level of service we have experienced for a holiday hotel for many years. Choice of food and accommodation was great. we would recommend the Hotel Sol in Santa Eulalia and its location anytime. Only down mark was the shower in the bathroom-it needs more power. But at the end of the day--so what!!.Thankyou Thomas Cook.
May 16, 2013
Perfect apart from the thin walls
Ideal location if you don't mind the walk to the bars and cafes which shouldn't be underestimated for those with mobility problems. Food choice and quality excellent and staff all friendly and helpful. Walls in the bedroom are paper thin, man in next room snored and it even made a difference when I moved to the other side of my bed, could hear every word from both adjoining rooms which was a bit embarrassing at times if you get my drift! Even with thin walls I'd come back to this hotel as is all other respects it scores a 10. Many people I spoke to have been coming back year after year.
October 18, 2012