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Sandos Caracol Eco Experience Resort Mexico, Cancun Area, Playa del Carmen

Rated 4 out of 5 What is included?

Accomodation name

Accommodation features and facilities

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Location

  • On a white sand beach, amongst the Riviera Maya's beautiful natural lagoons and mangroves. 5km from downtown Playa del Carmen.

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A brilliant place to relax or have an adventure in Playa del Carmen, Sandos Caracol Eco Experience Resort is surrounded by jungle. Learn to live like the ancient Mayans with all kinds of activities, from boat trips on the river to crafts and games for the kids. Thereʼs even an adult-only section for peace and romance, with its own beach, clubhouse and pool: the Select Club.

Facilities

  • Three outdoor swimming pools
  • Exclusive pool for Select Club guests
  • Sun terraces with sunloungers and parasols
  • 24hr reception
  • Free Wi-Fi in selected areas and the adult-only Select Club Beach House
  • Three buffet restaurants (international, Mexican and Italian)
  • Meat speciality, vegetarian, Italian, teppanyaki and Mediterranean à la carte restaurants
  • Snack bar
  • Café bar
  • Swim-up bar
  • Two pool bars
  • Beach bar
  • Sports bar
  • Lounge bar
  • Terrace bar
  • Lobby bar
  • Daytime activities such as pool and beach games and eco activities
  • For children: Hotel-run kids' club (4-12yrs) and baby club (2-3yrs), Teen activities (13-17yrs), Kids' aquapark with 17 slides and water games, Separate kids' pool, Highchairs, Cots
  • Massage
  • Spa with beauty treatments (min. age 18yrs)
  • Evening entertainment, usually including Mayan performances
  • Disco

Room Info

Double rooms (3 adults and 1 child or 2 adults and 2 children) in 3-storey blocks in the family section have 1 king-size or 2 double beds, air conditioning, cable TV, hairdryer, shower, balcony or terrace & garden, pool or jungle view.

Larger Deluxe rooms (with king-size bed, additional sofa bed and whirlpool bath) and Junior Suites (with king-size bed, living area, sofa bed and whirlpool on the terrace) are available in the family section.

Select Club rooms (exclusively for guests 21 and over) are also available. Select Club Superior rooms (3 adults) have 1 king-size bed or 2 double beds, air conditioning, 42" plasma TV, iron and board, hairdryer, bathrobes and balcony or terrace. Select Club Deluxe rooms have king-size bed, sofa bed and whirlpool bath. Select Club Penthouse rooms have king-size bed, living room with sofa bed and whirlpool bath on terrace.

Adult-only Select Club benefits include: 24hr room service; private reception; welcome fruit basket and sparkling wine; Select Club restaurant for breakfast and lunch; exclusive pool and whirlpool; Beach Club House with private beach area with waiter service and free Wi-Fi.

Show more accommodation features and facilities

 Available room and board options

Double rooms (3 adults and 1 child or 2 adults and 2 children) in 3-storey blocks in the family section have 1 king-size or 2 double beds, air conditioning, cable TV, hairdryer, shower, balcony or terrace & garden, pool or jungle view.Larger Deluxe rooms (with king-size bed, additional sofa bed and... see more

Room 1: All Inclusive for 2 adults in Double Roomhide

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My holiday party for room 1 consists of
Room options
Board Basis Select Room Options Total price

All Inclusive

  • Buffet breakfast, lunch and dinner; choice of six à la carte restaurants for dinner three times a week (reservations required); snacks served 24hrs
  • An unlimited amount of hot, soft and alcoholic drinks (excluding international brands) served 24hrs
  • Mini-bar restocked with beer, water and soft drinks every other day (mini-bars in adult-only Select Club Superior rooms also include snacks and are restocked daily)
  • Activities usually include aerobics, aquaerobics, basketball, bike trails, pool/billiards, table tennis, tennis, volleyball, yoga and swimming in a natural 'cenote' pool; beach/pool towels provided
  • Frequent daytime activities and evening entertainment, usually including eco walks, pool games, live music and shows including traditional Mayan performances
  • Gym; whirlpool
  • ...Show more
    Selected
    Extra £69.30
    Extra £142.56
    Extra £207.90
    Extra £253.44

    Please note: All rooms must have the same board option.
    Your search criteria may effect room and board options available.

     Available flights and departure dates Flying from hide

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    Our best prices for June 2012

    Mon Tue Wed Thur Fri Sat Sun
    1 - 2 £1,631 3 £1,552
    4 £1,552 5 - 6 £1,552 7 £1,756 8 £1,518 9 £1,607 10 £1,479
    11 £1,508 12 - 13 £1,548 14 £1,518 15 £1,518 16 £1,625 17 £1,734
    18 £1,536 19 - 20 £1,605 21 - 22 £1,962 23 £1,684 24 £1,952
    25 £1,724 26 - 27 £1,645 28 £1,526 29 £1,675 30 £1,675 31 £1,714
    Prices shown are total for the whole party

    Price details

    • Total price was: £2020
    • Total online discount (19%): £389
    • Total price from: £1631

    2 May 2015, Glasgow, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (23%): £468
    • Total price from: £1552

    3 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (23%): £468
    • Total price from: £1552

    4 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (23%): £468
    • Total price from: £1552

    6 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (13%): £264
    • Total price from: £1756

    7 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (25%): £502
    • Total price from: £1518

    8 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (20%): £413
    • Total price from: £1607

    9 May 2015, Glasgow, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (27%): £541
    • Total price from: £1479

    10 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (25%): £512
    • Total price from: £1508

    11 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2020
    • Total online discount (23%): £472
    • Total price from: £1548

    13 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2100
    • Total online discount (28%): £582
    • Total price from: £1518

    14 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2100
    • Total online discount (28%): £582
    • Total price from: £1518

    15 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2100
    • Total online discount (23%): £475
    • Total price from: £1625

    16 May 2015, Glasgow, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2100
    • Total online discount (17%): £366
    • Total price from: £1734

    17 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2100
    • Total online discount (27%): £564
    • Total price from: £1536

    18 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2100
    • Total online discount (24%): £495
    • Total price from: £1605

    20 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2280
    • Total online discount (14%): £318
    • Total price from: £1962

    22 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2180
    • Total online discount (23%): £496
    • Total price from: £1684

    23 May 2015, Glasgow, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2180
    • Total online discount (10%): £228
    • Total price from: £1952

    24 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2180
    • Total online discount (21%): £456
    • Total price from: £1724

    25 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2000
    • Total online discount (18%): £355
    • Total price from: £1645

    27 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2000
    • Total online discount (24%): £474
    • Total price from: £1526

    28 May 2015, Gatwick, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2000
    • Total online discount (16%): £325
    • Total price from: £1675

    29 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2060
    • Total online discount (19%): £385
    • Total price from: £1675

    30 May 2015, Glasgow, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Price details

    • Total price was: £2000
    • Total online discount (14%): £286
    • Total price from: £1714

    31 May 2015, Manchester, 7 nights, All Inclusive

    Room 1:
    Double Room  2 adults

    • No booking fee applied
    • No debit card charges
    A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

    Premium

    Long haul Premium Seats now available for you Outbound & Inbound journey on ThomasCook Airlines wider, luxurious leather seats with 35'' seat pitch and your own personal TV Screen - it's the perfect way to fly.
    • Generous seat pitch up to 35'' inches
    • More comfort and more personal space
    • Increased luggage allowance of 25kgs pp
    • Priority check-in
    • Priority boarding
    • Choose Your Seat

      Premium

      Long haul Premium Seats now available for you Outbound & Inbound journey on ThomasCook Airlines wider, luxurious leather seats with 35'' seat pitch and your own personal TV Screen - it's the perfect way to fly.
      • Generous seat pitch up to 35'' inches
      • More comfort and more personal space
      • Increased luggage allowance of 25kgs pp
      • Priority check-in
      • Priority boarding
      • Choose Your Seat

        Customer reviews

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        Fantastic holiday would recommend it to all ages. We stayed at sandos for the 3rd time and every time we come here it gets better and better, this year was even more special as we went for a friends wedding who we meet here last year it was fantastic, my son and his girlfriend and there little boy (3) came aswell my grandson loved every minute of his holiday and keeps asking when can we go back, the restaurants are second to none especially the Japanese, the staff are more than friendly especially Sonia and Antonio in the la Laguna restaurant, Marcial the bar man in the sports bar and Marcus in the 24 hr bar they have remembered as every year and that really means a lot, the wild life is unreal the monkeys, raccoons, iguanas are just a few to mention, the shows that the entertainment team put on are great big shout out to jimmy he is top class but sadly he told us that this was his last year gutted your a star jimmy. So if you are thinking of going to this resort I would recommend it 100%. Sandos rocksxxx June 29, 2014
        Fab family holiday with excellent wildlife. The grounds and hotel are amazing, with wildlife around every corner. Huge iguana's, coati's, raccoons and awesome spider monkeys that swing through the trees and walk along the path next to you. The highlight for us was feeding the monkeys on our balcony! The food is very good, with plenty of choice. The a la carte restaurants are excellent, in particular the Medittarranaen restaurant where the food is excellent and the service is superb and it is overlooking the beach- beautiful. The pool is great with plenty of sunbeds. The cocktails are fab and the bar staff are very efficient. The games room is great for the children and there are lots of things going on all the time. This is a brilliant family hotel. It was our second visit here and we were not disappointed. The staff are friendly and helpful, the surroundings are amazing and the wildlife is out of this world. An awesome experience. May 4, 2014
        Beautiful resort, lovely position, English food average,language problems Beautiful resort in a lovely position close to Playa del Carmen. The Eco side of the resort has a lot of fascinating qualities seldom found at resorts of this category. However this resort has many issues, some may seem unimportant but soon became an issue for ourselves. Food, plenty of choice but never hot, the à la carte restaurants were disappointing and difficult to reserve due to, as we later found out, other guests double booking and choosing the one they want on the night of dining. Also while eating the dress codes were not enforced and it was often we had to eat with other guests sweaty exposed armpit only inches from our table. The beach, nice, sea, nice but don't expect to walk from one to the other. The resorts coastline is covered with rocks, the only place to enter the water is on the adult only end and is only the size of a tennis court, be prepared to be packed like sardines. Sun beds, again plenty of them but you'll have to be by the pool or on the beach by 08.00 to get one,reserving by using towels is a big issue. Also we found people reserving sun beds in the sun and an equal amount in the shade, never experienced this before. This resort has a fabulous wifi system, we used it on many occasions but because it is so good the whole complex is one big internet café, so when you dine or want to see a show or simply a drink at a bar be prepared to share with little well lit screens with as many people not talking to one another. Most of the staff are friendly and they keep the public areas very clean and tidy. Expect to do a bit of tipping as the wages we understand are not high, but with or without a tip the staff will always offer a friendly smile followed with a hola. January 31, 2014
        Value for money This is a good holiday and value for money. My main sticking point was that our room wasn`t cleaned every day and our room could have done with a lick of paint. Otherwise the resort itself was spotlessly clean. Staff were very helpful and polite and despite the rain we had in December at least it was still warm. December 29, 2013
        Absolutely perfect resort! We had such an amazing holiday at this resort that we have visited 4 years on the run! There is absolutely nothing to fault about this resort. Great choice of a la carte and buffet restaurants, and great snacks for in between meals. The choice of drinks is huge is any of the numerous bars across the resort, and they definitely do not hold back on the alcohol (both premium and local brands as part of the standard all inclusive)!! The beach is beautiful, and the range of pools is great meaning you can change your choice of sunbathing location as often as you like! Rooms are basic but clean and comfortable. The entertainment team are great and really make the holiday. This resort is perfect for both children and couples of all ages. Most activities are free of charge, and it is great being able to lend a snorkel and goggles and swim out into the ocean to see all the fish, for free of charge! It is also lovely walking round the whole complex and seeing the different types of wildlife which live in the resort (cats, coatis, turtles, parrots, geckos, racoons and donkeys are just a few!). Internet access is free of charge is certain locations which is a bonus as other resorts charge for use of this facility. I would definitely recommend visiting all the a la carte restaurants, as they all serve beautiful food however are all very different in both menus and location (the Mediterranean is located right on the beach front). Never had any problems with buffet food at this resort - it is always hot, tasty and never out for more than 10 minutes or so. The buffet restaurants also have live stations where food can be cooked specifically for you by a member of staff! Not a single thing is too much trouble at this resort, the staff are the best I have ever come across - always smiling and friendly. I would recommend this resort 100% to anyone who is thinking about visiting, it is perfect and excellent value for money! Ps. The photograps on this page are very old - the whole resort has been updated and reconstructed, check out sandos.com for the latest photos. April 6, 2013
        Best holiday we have had . This turned out to be the best holiday we have had. My wife was very keen on Mexico but I was dreading the 11 hour flight there and as I am not a big fan off AI resort sit at the pool type holidays I was not so keen on it .Arriving at the Sandos Caracol Eco Resort I was pleased to say I had changed my mind completely with there being free cycles snorkelling gym & huge area of pathways to wander on ,staff were all very friendly with great food & bar service & and all located on a beautiful sandy beach ,we can't wait to return PS hope T Cook keeps this resort on its list October 19, 2012
        Another beautiful holiday in Playa del Carmen Second time we go to the Sandos Caracol Riviera Maya. We had a lovely time again. The Food is very good with a wide choice of dishes. Drinks come and come... The Kid Club wasn't as good as two years ago and we had the kids a bit more than we had wished for but it was Ok. The Spa is very good if treatmenrts are a bit pricy. The proximity of Playa del Carmen is very good. Lots of Bars and Restaurants and Shops. The Zenzi bar is hightly recommanded and for outdoors activities Yucatan Explorer is a very good bet with lots of different affordable stuff to do. We going again next year !!! October 13, 2012
        Paradise family vacation in Mexico I stayed here last year with my husband and we liked it so much and raved about it to our children that they did not believe us, so we booked it again this year ( we took our children this time, well they not kids no more, my daughter her hubby and my 2 grandchildren Lexi 11 months and Alfie nearly 3, my 21 year old son, my 18 year old son and his fiancée also 18, and my youngest son who is 17) same place same hotel and were not disappointed, the hotel is being remodelled and it just gets better there is so much to do, so much to see. You don't need to leave the complex, it is in the middle of a rainforest with wild animals running loose ( monkeys, raccoons, cats, iguanas, omg the list is endless. With so many restaurants, pools a spa, kids club, bars including a swim up bar. The entertainment staff do an amazing job. To me the 5 stars are not enough, we enjoyed it so much we are trying to get the money together to go again next year. My son and fiancée are seriously considering getting married there. To me it is everything paradise means. Well done and thanks for a great holiday. October 11, 2012

        Your holiday summary

        • Price per person from£816
        • Total price was
          £2020
        • Total online discount (19%)
          £389
        • Total price from  
          £1631
        • Low deposit today £300
        • Balance due date: 24.01.2015

        Price details

        • Total price was: £2020
        • Total online discount (19%): £389
        • Total price from: £1631

        2 May 2015, Glasgow, 7 nights, All Inclusive

        Room 1:
        Double Room  2 adults

        • No booking fee applied
        • No debit card charges
        A 2% fee (up to a maximum of £95) will be charged if you pay by credit card

        Hurry, only 9 more rooms left!

        Last room availability check was at 09:00 am on 25/10/2014

        Notice: This shows how many rooms are available for this holiday at this moment

        You may be able to choose other room types from the accommodation page, but the cost of it might be higher. We may occasionally add more of the same room types on sale at a later date.

        Get quote for this holiday
        This Holiday is provided by

         What is included?

        • Transfer Included
        • 20kgs luggage*
        • Flight taxes
        • ATOL protection
        • Resort service
        • Long haul flight extras*

         Selected holiday accommodation

        1 Room - 7 nights, All Inclusive
        2 Adults

        Amend accommodation

         Selected flight details Flight details

        Going out
        Glasgow
        02.05.15
        Coming home
        Mexico (Cancun)

        09.05.15

        Flight details

        Depart
        Glasgow
        02 May 2015
        at 09:15hrs
        Arrive
        Mexico (Cancun)
        02 May 2015
        at 13:35hrs
        Depart
        Mexico (Cancun)
        09 May 2015
        at 15:25hrs
        Arrive
        Glasgow
        10 May 2015
        at 06:50hrs
        Please note flight times are subject to change
        Amend flights
        Resort Transfers: Transfer from airport: approx. 1hr.
        Get quote for this holiday

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