Holiday to remember in Jamaica!
We stayed a fortnight in July at SJG and got married on the 4th day. The staff were friendly and made you feel welcome. The wedding planner and photographer were superb and made our big day extra special. The room was clean, cool and comfortable. The maid left shaped towels on our bed every day - was a nice touch!
My wife and daughter are fussy eaters but there was a good selection of food between the buffet, on-site restaurants and snack bars. Entertainment was provided every night (from bands to magicians). The tours were local and we found them scenic and unforgettable such as dolphin cove, mystic mountain, dunns river falls and horse ride + swim. We enjoyed ourselves and hope to return for an anniversary!
September 1, 2012
BEST HOLIDAY WE HAVE EVER BEEN ON
Stayed with my brother and my Mum in February 2010. Best holiday we had ever been on as a family! Staff very kind, welcoming and helpful. Pool was clean and always got a decent sunbed! Everything was absolutely amazing and I'm very thankful had gone. There was not bad things about this paradise. Will be returning next year! I recommend so much : )
August 14, 2013
Great location at Sunset Jamaica Grande but poor entertainment
Been to Jamaica Grande 4 times the last time 6 years ago and it was amazing each time! We have recommended this hotel to many of our friends but this time we were very disappointed. Poor entertainment and in bed by 10pm most nights. The only air conditioned bar was closed many nights during our stay and the entertainment for two consecutive saturday nights was snail racing!The overall standard was average and the food choices were minimal. You even had to pay for the Internet password! Bring back the old management and entertainment team!! it was a long two weeks and glad to be home.
The location is excellent but would people choose this hotel if it was located anywhere else???? I doubt it!!!
Will not be returning or recommending this hotel again!!
October 11, 2012
Great holiday for all ages
Rooms need updating staff need to learn how to smile! Entertainment staff in day amazing, food good but repetitive but no complaints all trips were amazing one of my best holidays.
October 11, 2012
We loved it in Jamaica and going again!!!
We go away every year as a family and we have all agreed that going to Jamaica this year and staying at the Jamaica Grand is so far the best holiday we have had. And we are considering going there again next year. The area, the food, the rooms, the view we had from our room was great.
Jamaica on a whole is a wonderful place and people are nice. The only negative comment I have is that some of the workers in the restaurant area need to smile alot more . Other than that, Jamaica and the Grand gets my vote as a great holiday destination!!!
August 31, 2012
this holiday was appalling. i suffered a lot of discomfort. JAMAICA IS HORRIBLE! I recieved thrush from disgusting diseases. It is very itchy and i can't even bring myself to go on embarrassing bodies so they can sort the problem! it is awful down there! Also, the plane was gross, a lesbian air hostess tried to make a move on me, by spilling hot coffee! Urgh, i am never using thomas flaming cook again. Good day.
September 22, 2011
Sunset Jamaica Grande
Went for two weeks in April , Easter week was manic and the staff struggled to maintain their service levels . Second week excellent Food was excellent throughout , lots of choice and the restaurants are great. Lots of entertainment and enough space in the resort if you want a quiet pool or a bit of reggae by the swim up bar. Ochio Rios is a great place, Dunns falls up the road and the local market you meet some interesting people . Best place to see jamaica if your going for the first time. Second time here and will be going back if I can put up with the cramped flight from Thomas cook with a kid screaming for 8 Hours ???? Not mine I might add ,oh and the inflight entertainment was pants if the screen worked as was the in flight bar & snacks ran out of everything we wanted. Still small price to pay for a great holiday .
May 18, 2011
Holiday at the Grande
The hotel and room looked tired and could do with a full makeover. Having said that the hotel was spotless and everything was clean.
The staff were friendly and gave us excellent service. The food was not for us - too much caribbean spice and the international dining could have done without the jamaican food as that was at another restaurant. I can recommend the oriental restaurant though.
Thomas Cook rep was very helpful and informative at the resort.
February 9, 2011