We have visited this resort several times and are always made to feel special as returning guests. The resort is beautiful. The staff are friendly and fun. The food is excellent. It is extremely good value. We were a party of eleven, ages ranging from 5 to 57. We all loved it and will definitely be returning again. I would also add that our Virgin rep was absolutely lovely and a credit to her company.
August 4, 2014
Absolutely fantastic. Could not ask for more!
Hotel was excellent! I had the best week of my life here! Room was gorgeous and really clean, fantastic view of the island and the ocean. Close to dolphin cove/ dunns river falls/horse riding so never far to go to see/do attractions! on site spa was reasonably priced and the women working there were very professional, had a great massage! All bar/serving staff were lovely and welcoming and me and my friend both felt really taken care of. Beautiful resort, absolutely massive, all types of food you could ask for. Two stretches of beach, five pools, kayaking/sailing/snorkelling all on site for FREE! And a small club on site for dancing and late nights as well as the clubs only a short walk away off the hotel. Loads of things for kids to do as well. I challenge you to not absolutely love it here! Shout out to Sonya, Rushelle, Gregory and Camarrie! BEST staff EVER!
July 28, 2014
not up to expectations
went for sons wedding coming out of the lift smell disgusting no entertainment would never go back there again
June 12, 2014
Graet holiday lovely place for weddings
The wedding ceremony was just lovely, food great staff couldn't do enough for you the rooms are nice and clean but could do with a little update. the pools are kept very clean and so are all communal areas.
June 2, 2014
Stayed at the sunset Jamaica grand in September 2013 with my frend an loved it, best holiday we have Eva bin on, stayed for 14 nights. All the staf are lovely but Alex the bar man at one of the pool bars is gorge loved him, best bar man Eva, me and my frend got home on a Sunday and er booked the next day, can't wait for July 7th 2014 roll on
March 10, 2014
BEST HOLIDAY WE HAVE EVER BEEN ON
Stayed with my brother and my Mum in February 2010. Best holiday we had ever been on as a family! Staff very kind, welcoming and helpful. Pool was clean and always got a decent sunbed! Everything was absolutely amazing and I'm very thankful had gone. There was not bad things about this paradise. Will be returning next year! I recommend so much : )
August 14, 2013
Great location at Sunset Jamaica Grande but poor entertainment
Been to Jamaica Grande 4 times the last time 6 years ago and it was amazing each time! We have recommended this hotel to many of our friends but this time we were very disappointed. Poor entertainment and in bed by 10pm most nights. The only air conditioned bar was closed many nights during our stay and the entertainment for two consecutive saturday nights was snail racing!The overall standard was average and the food choices were minimal. You even had to pay for the Internet password! Bring back the old management and entertainment team!! it was a long two weeks and glad to be home.
The location is excellent but would people choose this hotel if it was located anywhere else???? I doubt it!!!
Will not be returning or recommending this hotel again!!
October 11, 2012
Great holiday for all ages
Rooms need updating staff need to learn how to smile! Entertainment staff in day amazing, food good but repetitive but no complaints all trips were amazing one of my best holidays.
October 11, 2012