Just returned from two weeks at the Elounda Blu Beach hotel, half board. Found the food at breakfast and evening meal catered for variety of tastes.The staff were exceptional , friendly and welcoming.
Like to point out that on arrival at the hotel and being given our room , we weretold that that being half board we were entitled to breakfast and evening meal. When being on previous holidays and on half board we had the choice to have lunch or the evening meal. Found that this was restrictive and its the hotels way of keeping you within the confines of the hotel in the evening so you feel you don't miss out on a meal.
In the broucher it says 50 metres from the sandy beach, it is not sandy. Also in the broucher mentions Asian a la carte roof garden restaurant, if your half board you have to pay to eat there. All I am asking be truthful in your literature. Give the full facts
September 24, 2014
Great Hotel, shame about the steep incline.
Great Hotel. Not for those with walking problems or the faint hearted. Need to be a mountaineer if you were on the 5 th level. Staff really helpful & friendly. Food very good though drinks @ the beach bar were expensive. Easy reach of "The Island" as per Victoria Hyslop's book about Spinalonga. Short bus trip to Plaka then a 5 min boat trip. Went twice though the second time was on an organized trip from the hotel. Elounda in the opposite direction was also a short bus ride away or a 20 min walk. This was where "Who Pays the Ferryman" was made in the late 70's. Must have been on the same return flight as the guy from Aberdeen, as we had the same 6&1/2 hr delay & food probs. Which left a lot to be desired for old timers & families with young children. And as for the previous comment about compensation. What do you think ! No need to answer that one. Apart from the return flight which we payed extra for reserved seats. It was a great holiday. Would we go again! Mmmmmmmmmmmmm Still out on that one. Written as a true reflection of our holiday.
December 23, 2013
6 and a half hour delay at the airport, really put a damper on the holiday, and we hope we will be offered compensation from Thomas Cook
The Room was below average in terms of cleanliness and very basic tired looking accommodation. The Pool outside the room, was pointless as the water was freezing and too cold to use. The high hilltop location was terrible and left you breathless just getting to the room. My overall conclusion lovely place i.e Crete but i very much doubt i would book that hotel again, and to cap it all my next door occupant had the same deal as me only difference he got a 2 week holiday and i got 1 week for the same price, so that rankled with me also.
To cap it all we then had to endure a 6 and a half hour delay at the airport of which I'm hoping Thomas Cook will compensate myself and wife for., a meal was offered but the line to get the food was enormous and there was no seats so we did without and bought a sandwich which we ate outside the airport as this was the only place that had spare seats. we eventually took off then we arrived at our hotel in Glasgow which we had pre- booked arriving in the room at around 06-00 to be checked out by 11-00hrs.
So all in all Thomas Cook didn't cover themselves in glory on this holiday
October 31, 2013
Great hotel. Pity about the transfers.
Great hotel. Staff very attentive. good variety of food both Greek and International. This a good hotel to stay at. Only negative points were lack of hand rails on steps. Note that as pointed out this is not a hotel for anyone with walking problems and although the "Rules" say that men must wear long trousers at dinner a large number of men come in dressed in shorts and in many cases scruffy dirty tops the rule was not enforced. The big problem was our transfers to and from the airport. Our journey to the hotel took two and a half hours for a journey that could be done in less than an hour. Reason being that we went to almost all the resorts in the eastern side of Crete. The very large coach went down very narrow roads to about 10 hotels. We on several occasions had to find owners of cars to move them so we could continue. We were taken to the airport with people going to Birmingham who were to fly one hour before we were due to go to Manchester. Consequently 500 people were trying to book in at 4 desks. The queues were through the airport through the double doors and into the coach park. Then we were all told that Manchester passengers must wait while Birmingham people checked in. So we stood still for nearly 2 hours to check in. People told the Thomas Cook reps that they should have got the Birmingham people there earlier and it was obvious that TC were saving money on the cost of coaches at the expense of giving their customers a very uncomfortable time. We left our hotel four hours and 35 minutes before the flight time.
May 20, 2013
A very enjoyable first experience of Crete
I am 83 years old and when I first arrived at the hotel I was using a walking stick. Yes, the drive leading up to it is a steep climb, but I managed it. By the end of the week we stayed there I had stopped using my walking stick, and have not used it anywhere since the holiday (now eight weeks ago). My wife and myself liked the hotel and found the staff extremely friendly and helpful. That in itself can make or break a holiday. We also liked the food, and the majority of it was very good, it was certainly more than adequate. Personally, I like ouzo and brandy and I didn't have any problem with quality of any of the drink either of us had while we were there. On the other hand, neither myself nor my wife are fond of cocktails and didn't drink any except for G&T.
We found the Cretans extremely friendly and will certainly return to Crete for more holidays and exploration.
As for value for money, the holiday was excellent. I didn't like the flight as the seating was cramped, but apart from that all was extremely good.
December 19, 2012
firstly... the hill that runs to all of the rooms is VERY steep, and unfortunatley we were right at the top... not too bad as we are both pretty fit but for elderly couples i wouldnt reccomend it - or make sure when booking that your near the bottom of the hill....
Its a gorgeous place.!
The asian resturant was really nice.
One thing was we booked as half board and then decided to pay to upgrade for the second week as we were there for two weeks... the moment we went to full board they changed from official brands such as malibu for cheap alcohol substitues... also the drinks themselves then came in plain glasses rather than the cocktail glasses covered with fruit and straws like before. ( this was really annoying as if we knew this we would probably not have paid for all inclusive as the cocktails werent good after this).
Also im trained in beauty therapy so was looking forward to using the spa/having a massage ... the prices are FAR too high so i didnt in the end..
Had some great days out organised by thomas cook.
Overall a lovely holiday :)
October 28, 2012
good hotel with very good Greek food
The hotel is on a very steep slope with lots of steps and does require the guests to be very fit and able to climb both up to the hotel and also climb even higher to the bed rooms. The staff are helpful and the best part of the hotel is the dining room where the staff are efficient, friendly and will take the trouble to please the guests. there are superb views of the bay and the island of Spinalonga. The bedrooms are basic and the bathrooms are very small.
October 22, 2012
Fantastic location, great food and service. Thoroughly recommended for a quiet, relaxing holiday.
This is the sort of hotel that we have often gazed enviously at as we have made our way to a family campsite! The hotel was clean, tasteful and everything we could have wanted for our first holiday without children.
Food was excellent, pool lovely and entertainment good.
Would thoroughly recommend.
October 21, 2012