We had a great time at the royal hotel resort,excellent accommodation, food was lovely, pools were amazing and the housekeeping staff were very friendly
July 16, 2014
We had a lovely holiday at the royal holiday resort in Egypt. The staff were very friendly and can't do enough for you. Some of the hotel wasn't finished (spa area and few slides). However there was still plenty to do. I travelled with 5 teenagers who sometimes found it a little boring. Food was excellent and had lots to choose from. My only negative would be the evening entertainment. Can't wait to go back.
July 13, 2014
Fantastic holiday for young family.
We stayed at Le Royal from June 1st to 8th. I can honestly say we had a wonderful time at this resort, with beautiful weather and fantastic facilities.
We departed from Birmingham airport, which is easily accessable and has great facilities.
The Thomas Cook flights (both in and outbound) was the only downside of the entire holiday; the plane was cramped, hot, the entertainment facilities laughable (tv screens above the aisles, several only showing in black and white) and staff that seemed like they wanted to be somewhere else. WIth regards their flights, TC should have the slogan: "Thomas Cook, you don't get 'owt for nowt!", as they will charge you for everything: glass of water, awful headphones (that don't really work), a blanket for a sleeping toddler ("you'll have to pay for it, and as I have to open the pack you will need to pay for them all").
On arrival at Sharm you are shepherded to purchase visas which, I discovered later, were unnecessary. Live and learn.
The transfer to the hotel was efficient and entertaining, thanks to the rep on board the (well air-conditioned) coach. One at the hotel, we were greeted warmly and checked in efficiently with our bags being taken straight to our room.
The room was outstanding, with wonderful beds and a great walk-in shower.
Several reviewers have commented negatively on the food at the hotel. I honestly can't fault the catering one little bit. If you travel to Egypt, why do you expect to eat British food? Cascades served a different selection each night, with a theme dictating the choice of cuisine on offer. Some guests were complaining that (for example) the Chinese meals weren't like any Chinese food they had before; that is because Chinese/Indian/Thai etc. we have in the UK is about as Chinese/Indian/Thai as I am!
The service in the eateries was also very good. I have to give a special mention to Tarek, the Maitre'D at Cascades, who remembered us and our little boy at every meal time - he always made our little guy laugh/smile, and was very helpful and gracious.
The Spa is wonderful. Not the most plush of facilities, but their service is excellent. Both my wife and I had 3 massage treatments, all of which were relaxing and pleasant (and one very painful, in my case). The gym is also well equipped and clean.
In recent years we have stayed at several 5* resorts in warm climates. This hotel easily eclipsed the standard of our stay in St Lucia( at a resort owned by a type of footwear), and the only 5* resort/hotel in Salou.
We didn't sample the evening entertainment, but the slides and pools are great. The pool boys very helpful, and bar staff (over-run) polite.
Kids club was perfect for our little one, as were the slides/play parks.
All in all, a fantastic holiday. We hope to return next year, but will fly with a different carrier if possible.
June 14, 2014
From first arriving at the resort that looks very impressive and the excellent check in service we were taken to our family room that was excellent, the resort is set in lovely landscaped grounds and has very clean pools and waterpark, The staff are very friendly and will go out of there way to make your holiday enjoyable.
The cascades restaurant and food hall offer a good choice of food with many different deserts that are of good quality with endless amounts of drink as well, The service levels are excellent and are all part of the full inclusive as are the 2 pool bars that provide larger, spirits and soft drinks from 10 am until 22.30.
The non inclusive sky bar is well worth a visit to take in the views over the complex and the scenery beyond I had 2 adult cocktails and 2 children cocktails and a round cost around £15 in a very relaxed atmosphere.
The lobby bar is chargeable I did not visit this but if you are looking for a quiet drink inside this would be worth going to.
The Thomas cook children's club is also excellent my son went twice and enjoyed it loads due to the other pools etc, on site and he was kept well entertained.
The evening entertainment is good and also includes a small bar that is inclusive.
The area outside the cascades provides seating and music and is open to midnight and again has a small bar that is also inclusive. .
To summarise we had an excellent 11 day break at this quality resort and could not of asked for a better holiday.
June 2, 2014
Fantastic Family Holiday
Been to Egypt 3 times and by far the best hotel is this one. Excellent cleanliness throughout the hotel. Staff really friendly and superb service. Accomdation is 2nd to non, with the best nights sleep on the most comfy beds I've had in years on holiday. Beach is gorgeous and if you want a stroll in the evening close to promenade which leads to the old market in Naam Bay.
If you have kids they will love the water park but the slides are only accessible to 10yr olds and over but they do have the pirate water play and 2 other smaller pools for the smaller children. Be warned though the water is not heated although the children found it no problem it took a while for me to venture into the pools. Shouldn't be a problem in the height of summer though but may be more crowded. Could also do with a few more inflatables on the slides to prevent queues building up but well worth it.
Best fire show we have seen at the evening entertainment.
Spa is great value for money if you fancy wallowing away a couple of hours in complete relaxation.
Take plenty of Mosquito spray between Sept through to July though you have been warned or use the app on your phone it really does work.
Best choice and array of food I've seen in a long while at an all inclusive.
Yes the beach is across the road but at Easter the heat was bearable and you can walk it, (courtesy bus is provided) only downside is you can't eat at the sister hotel and have to come back across the road but the bar service at the beach is superb, a truly relaxing holiday.
May 6, 2014
Fantastic hotel the royal sharm el sheik
Best of all was the service all staff very helpfull rooms very good,the free wifi and free room safe very good ,all of the entertainer teams very friendly and put on good shows,have rebooked for october
May 4, 2014
family friendly resort,but need to complete all features stated in brochure
ideal family resort but need to complete some features included in brochure
most prominent of which is opening of alternative dining opportunities other than the two buffet restaurants which offer repetitive fare of average quality.
need to offer throughout the day snacks, particularly to satify needs of children
staff are friendly and attentive in most areas but have difficulty maintaining service levels at peak times in buffet restaurants.
rooms are clean and well serviced
daytime activities are good but could be expanded however evening entertainment is average and needs more variety from professional entertainers.
April 21, 2014
Great winter holiday
We had a great holiday,hotel spotless,rooms great aqua park fantastic,all staff and entertainment team great,could do with better/ more entertainment at nighttime.good variety of food all in all great value for money would def go back.
February 21, 2014