Sunrise Royal Makadi Bay Resort....Excellent
And excellent holiday. The resort was clean and tiday and well maintained.
7 A La Carte restaurants were exceptional all offering something different.
The rooms were cleaned every day and on the one day we did not want ours cleaned or made up we got a phone call to check it was not a mistake.
The pools were vast and it did not seem like there were another 2000 guests and there was always a sunbed at the pool or the beach.
Staff were very pleasant and attentive and more than happy to help. With questions of any queries you may have, not that we had any.
Can't wait to return only for longer next time :-)
August 6, 2012
Another great holiday at the Royal Sunrise Makadi Hotel
This is our second year at this hotel in February spent with our daughter, son in law and two young children - aged 3 and 6. We were not disappointed at having chosen to return, (it was the sixth year in a row our family had visited). Everything was great and the staff could not do enough for us. The animation team found us every morning to ask if everything was o k and to take our room number in case of complaints. They met up with management each morning to iron out any difficulties there might be and things were acted upon very quickly. It is a large complex and we did find that in an evening we sometimes had to wait a while to find a seat outside by the bar or in the lounge, but not for very long as the staff would try and help. All the staff loved the children and made a fuss of them the whole holiday. One thing that we found lacking was the kid's club was not run as well as in past years. The main of the sessions were in doors just doing painting, drawing etc., and although our 6 year old was quite happy our 3 year old said she got board and the sessions were too long! They were only there for two weeks during school half term and things fell apart a little on the second week - as they prepared to go home on the same day as we were flying home. These are only minor issues and overall we would certainly return another year. We did have an issue about the flights because the seating was very cramped and my long legged husband was very uncomfortable, especially on the return flight when the passengers in the seats in front of us had them reclined for the whole journey!
March 7, 2014
Fantastic Hotel, with briliant Animation team
This hotel is a real 5 start in Makadi Bay. The facilities are clean and plentiful. The rooms are based in blocks situated around the main building. Everything is within easy reach. The restaurants are very good, standards are high and food good. The staff were brilliant, helpful and friendly, especially the Animation Team who went out of their way to ensure that everyone was enjoying their holiday, and putting on great shows in the evenings and events during the day.
The beach is very nice and sandy, and snorkelling good.
Would love to return to this hotel.
January 13, 2014
Relaxing and Good Value
We enjoyed a relaxing week prior to Christmas. The hotel was everything we expected it to be having stayed in Sunrise hotels in Egypt a number of times before.
Excellent beach and pools, great service and high standards of cleanliness
December 31, 2013
Sunrise Royal Makadi Resort is Superb, outstanding & wonderful!!!
Firstly this is an amazing hotel & all the staff go out of their way to help.
So I give praise to the entire hotel from the management team down to the fantastic room cleaning guys.
The food was superb & with an amazing variety for even the fussiest eater.
The bar staff where superb they remember your drink & always have a smile.
Then we have the absolutely amazing animation team who are undoubtably the STARS of the hotel, a wonderful group of extremely talented young guys & girls who between them speak all the languages known to man!!! They entertained us all day with shuffleboard, archery, aquarobics, Zumba and many many more activities & at night with spectacular dance shows which are superb & of course the funniest multi national karaoke a definate must see!! I can't wait to go back again & really can't praise this hotel high enough, well done & thank you all xx
December 27, 2013
We had a great time, relaxing and generally chilling out. There was plenty of choices when it came to meal times, I'm sure no-one would be disappointed. The À la carte restaurants were generally OK, our favourite was Asian, however we were a bit surprised that T-Bones didn't have t-bone steaks on the menu! The Mexican restaurant was ideal for breakfast as it was just near our room (in Block 33), shame it closed after only 3 breakfasts, understandable though as there were too few people using it. The lobby bar staff were very efficient and friendly and you never had to wait too long for your first drink, or a top up. The Animation team, Natalie, 'Bob' Marley, 'Bingo' John, Karem, et al were great and always kept us informed about what was going on and inviting us to join in. Archery was great, Marley is too good though!! Our room attendant Mustafa (apologies if the spelling is wrong) deserves a special mention, he was so friendly, kept our room tidy each day, and his towel art was fantastic, we were surprised each day we returned to our room. Snorkelling off the beach was incredible, a coral reef is not too far out and the fish to be seen were amazing, just like swimming in a tropical aquarium. All in all a great trip and highly recommended.
December 23, 2013
basically good with some problems
+Sunbed on the beach
+a'la carte restaurant
THE BIGGEST MINUS
First language in hotel is Russian
- Most of the cocktails tastes as TESCO VALUE vodka left for all day on sunshine
-reception not interested to help you( i have changed 2 times in same night key fob. Need to go all way to reception changed key going back to room to see that is not working again!!Again way to reception and back to room )
December 18, 2013
Holiday in general was good, drinks were dia
Sunrise royal, food in the some of the restaurants was average quality but ok, some very poor (mederteranian is a no no). The drinks were poor for all inclusive, we had to buy vodka because the one they offer is like poison and that's putting it mildly, if you drink beer then you will be ok.
Entertainment staff are excellent but that doesn't make your holiday good value for money.
I know we were in Egypt but the Egyptians were holidaying at this hotel and are rude, dirty and have no concept of others being around and the staff allow this to go on, eating in pools and pushing in front of the English.
The catermeran trip is a must.
Although the hotel is defiantly not a five star, I'd put it a three at most, my children met friends and had a great holiday as did we, I just felt let down by the below average cleanliness and the lack of alcoholic drinks available. How can you make a piña colada if you don't do Malibu!!!!!!!
If your after a holiday here I would recommend it for the sun not for the great food or drinks. Had the pools been clean the actual hotel would have been ok, it needs a really good scrubbing everywhere.
Thomas cook need to review what they think is five star!!!!!
August 4, 2013