Lovely hotel, very clean and friendly
This was our first trip to Egypt and didn"t know what to expect. The hotel is very clean and our room 238 looked out right out over the beach. The food was good if a little bit repetative but all in all we had no complaints. The only thing we didnt like was in the bars the waiters dont like you to go to the bar but can take anything up to 10 minutes to bring your drink over and we noticed that the Russian guests didnt wait at all. We were warned at the welcome meeting about a few things that proved to be true, firstly we were told not to go up into the old town as it is not for tourists so we took the advice, unfortunately we wre talking to an elderly couple who didn"t listen and took a taxi trip up there, the taxi driver arranged to collect them for the return journey and while they were waiting for him they were robbed by 3 young men. We were also warned about the taxi drivers who in the blink of an eye swap the note you have given them for a smaller one, on our first taxi trip this happened to us but we stuck to our guns and he backed down. We booked the Luxor trip which is well worth the money at £75 each but is a very long day as we were collected at 4.20 am and arrived back at the hotel at 11.15 pm but we are glad we went. The staff are very friendly and helpful and love to chat with the guests, but if you like nightime entertainment you"ll find it pretty limited at this hotel
December 20, 2012
we have just returned from a weeks holiday at the sunrise holidays resort, we had a brilliant week weather very hot with a breeze most days but it kept you cool .all the staff are really great they cannot do enough for you , always a smile on their faces and nothing is to much trouble. the food was very nice always hot and plenty of choices for everyone no matter who you are. room had a brill view always kept clean and fresh ,stocked with water tea coffee etc. all the beach boys were really very helpful ,and the entertainment was good .this is our 5th time at this hotel so we cannot wait to return again.
October 18, 2013
Hot and sunny!
Sunrise Holiday Resort Hotel is in a prime location in Hurgada but should be rated as 3* and not 5* as it is in desperate need of a refurbishment! Our room 241 was disappointing, having 2 single beds, (we requested a double) the cupboards and drawers didn't close and the bathroom had mould in places.The walk in shower was poor as we had to turn it on for 10 minutes before we could get any hot water and even then it was a trickle! It had a small balcony with two chairs and a table. The safe didn't work and reported it but it was the next day before we got any attention. Staff are wonderful, always wanting to help and make conversation. Pool is ok but swim up bar never opened for our full two weeks. Drinks are all inclusive from 10am to midnight then you pay for them. Lots of sun beds around the pool and on the beach (remember pegs for your towels as it was extremely windy) The food was poor and repetitive, we lost weight! Very close to shops and bars but hassled by the locals. If you want to buy gifts wait till you return to the airport, lots of stalls and shops, hassle free! Supposed to be adult only but we were talking to a couple with their 15 year old son and others looked even younger, not fair! Overall the best thing about this holiday was the weather, hot, sunny with a welcome breeze. We will not return to this adult only hotel but will consider another in Hurgada.
July 29, 2013
Having just returned from 14 nights stay the following report may help prospective future guests. First of all I must say that we holiday abroad every year and in doing so always sample the local food and enjoy the experience. However this hotel does not deserve 4 star rating and indeed I would rate it at a 2 star plus at most. The food was disgusting and repetitive and lacked imagination. The first room we were given had a balcony that was so small you had to sit one behind the other if you wanted to look out to sea, for which we had paid extra for. The tiles in the room were broken, there was no plugs for the bath or wash hand basin. These were never supplied even after reporting the matter. The tap over the basin came away in my wife’s hand. We did get a room change after two days and one and a half days of our holiday lost. Our new room was only slightly better. The bar in the pool was never open for the duration of our stay. The drinks, while you know is going to be of local quality, were disgusting and hardly drinkable. The animation, team while friendly, were hardly good enough to entertain children let alone adults there attempt at entertainment was pathetic and repetitive. We were asked to fill out a questionnaire by the animation team which most guest did. I was then told that on collection the animation team went through these forms throwing away any that did not put them in a good light. We were advised not to go out walking after dark as it was not safe to do so. There was nothing to do but lay around the pool or lagoon all day, which made for a boring holiday on top of everything else. I must say that the pool and lagoon was the only thing going for the hotel. 90% of the staff were friendly and helpful and clearly were doing the best with what they had to work with. This is one holiday we will not forget for the wrong reasons and certainly would not recommend it or the area.
July 5, 2013
good adult only hotel
The sunrise holiday resort Harghada Egypt is a lovely hotel, it sits on the beach and is close to shops etc. The staff are excellent and will go out of their way to make sure you enjoy your holiday. The only draw back is you cannot fly to Harghada from Scotland you have to go to Manchester our return flight landed at 02.30 am and the first train to edinburgh is at 05.45 so a long wait for train if this is your flight stay in the airport do not go across to the rail station as nothing is open no not even a waiting room
May 30, 2013
Not going again
FOOD SEAVED LIKE IN A CANTEEN, iF YOU WANT A SUNBED YOU WILL HAVE TO GET DOWN BY 5.00AM,
May 4, 2013
Sheer luxury in Hurghada.
We would not hesitate to recommend The Sunrise Holidays resort in Hurghada to mature couples. It has a great location with its own lagoon.The staff were attentive and the management team were always around to ensure everything was up to standard. The hotel was clean including the toilets in public areas.There was a wide selection of delicious food and drinks.There was a friendly relaxed atmosphere and we felt pampered. Best of all it is adults only!
April 13, 2013
Fantastic holiday in egypt
This was a last minute holiday, to the Sunrise Holidays Resorts, in Hurgharda Egypt , this is my first visit to Egypt, the hotel, staff, food and facilities was fantastic i would recommend this hotel, it is adult only (over 12yrs) the site is amazing with it's own beach,pool area, pool boys who helped you to your sunbed put the towels down for you arranged the wind break, beautifully kept gardens, the reception staff especially Omar so helpful and polite, the waiters and bar staff Mumhuad can't do enough for you, the hotel is so beautiful and clean, but the best part for me was the food, they would make you anything you wanted if you didn't like what was on the menu that day, (not that I ever had a problem), the chef Ashraf couldn't do enough for you, what a nice genuine man, even asking if or how they could improve their menu, to me they couldn't Thanks to all the Staff they made this holiday for me.
February 23, 2013