5* get away
I have stated in Egypt many times but this was the first in hurghada. Stayed for 11nts at the sentido crystal bay (soon changing to sunrise grand crystal bay) and it was fantastic. The hotel was beautiful. Everything was impeccable. The rooms cleaned daily at times convenient to you. The food selection was amazing. Full unlimited use of the a la carte restuarants (med and indian) as well as the Mexican and Asian located next door at the sunrise select mamlouk (changing to sentido mamlouk). These get booked up quickly so I would suggest that once you have checked in and found your room, head straight back to reception and book in as many times as you can. Just like the restuarants, you also have use of the beach and bars at both the sunrise mamlouk and sunrise garden beach. All three hotels are next to each out but the sentidos beach is set back in a cove and incinerated into the hotel. There was never a problem gettin a sun lounger on beach or pool side as the hotel is never more then 70% full. This also made a huge difference with service. The staff would get to know you and prepare everything to your liking. I must admit that in holiday we like to keep ourselves to ourselves but the staff made the stay very personable and had our favourite drinks and preferred sun beds ready for us each day.
I have a rule where I don't like to go back to the same hotel twice but u have got this booked up again for a winter break in march.
If you want a full on program's of activities, stay next door at the mamlouk but if you want a relaxing holiday then you won't regret booking the sentido crystal bay
October 15, 2012
FOOD WAS OUT OF THIS WORLD. ALL DIFFERENT TASTES CATERED FOR. COULD NOT FAULT ANYTHING STAFF WERE POLITE AND HELPFUL, WAITERS WERE EFFICIENT. ANIMATION TEAM WERE SUPERB.
IT WAS THAT GOOD WE ARE GOING BACK IN JUNE. EXCELLENT VALUE.
April 1, 2014
A good hotel but the service was generally slow and the accuracy of the orders irrational.
The staff were all dry friendly but the service and accuracy of the orders was very hit and miss. Also everybody we spoke to had either had a stomach upset or we're sick and in some cases both. This is a great shame as the hotel is immaculate and the grounds are immaculate and beautifully laid out. Also the internet access was very sketchy and slow.
March 27, 2014
Great holiday, lovely hotel
This was our first time in Egypt and we were very pleasantly surprised, the hotel was very high class, the food was excellent and there were plenty of other restaurants to choose from too, Indian, Mediterranean, Asian, Mexican, and more (at no extra cost, we were all inclusive) and 2 sister hotels to visit. All in all it was a lovely time the staff were very friendly always, we would definately go back.
March 26, 2014
The hotel is rightly a five star, but what really makes this hotel is the staff. They are friendly helpful and courteous. They go out of their way to serve you. The rooms are bright clean and airy. There is a wide variety of food to choose from including a variety of restaurants. The swimming pool is large and clean with loads of sunbeds available.
We stayed for two weeks and thoroughly enjoyed it. There is night and day entertainment if you want it. We were all inclusive which made it very convenient. There is a frees safe in the room for valuables. The rooms were cleaned daily to a high standard. It is hard to fault this hotel. You can also use facilities at the two sister hotels but they cannot use yours.
March 24, 2014
Could not fault this fantastic hotel in Egypt.
This was our second visit to Crystal Bay Hotel in Egypt and will be returning again next February. The food, staff and facilities are excellent. Our room was beyond our expectation and in a great situation.An ideal time of the year to visit to escape the English Winter.
February 25, 2014
Great winter break at sunrise crystal
Had great winter break, food and staff fantastic, don't usually go back to a hotel as we like to have a change, but would definitely go back to this hotel , can't praise it highly enough !
February 13, 2014
Winter Break in Hurghada
Whilst the hotel was not full , what a lovely break . The staff could not be more pleasant and polite.
All the guest areas were spotless and where ever you went there was always somebody cleaning , sweeping or scrubbing.
My thanks to the staff at the Pool Bar and the Lobby Bar who were very attentive , if you get a chance you must visit the smoking cafe to try the pipe , very very very funny evening .
Thanks to all at the hotel
January 24, 2014