5* get away
I have stated in Egypt many times but this was the first in hurghada. Stayed for 11nts at the sentido crystal bay (soon changing to sunrise grand crystal bay) and it was fantastic. The hotel was beautiful. Everything was impeccable. The rooms cleaned daily at times convenient to you. The food selection was amazing. Full unlimited use of the a la carte restuarants (med and indian) as well as the Mexican and Asian located next door at the sunrise select mamlouk (changing to sentido mamlouk). These get booked up quickly so I would suggest that once you have checked in and found your room, head straight back to reception and book in as many times as you can. Just like the restuarants, you also have use of the beach and bars at both the sunrise mamlouk and sunrise garden beach. All three hotels are next to each out but the sentidos beach is set back in a cove and incinerated into the hotel. There was never a problem gettin a sun lounger on beach or pool side as the hotel is never more then 70% full. This also made a huge difference with service. The staff would get to know you and prepare everything to your liking. I must admit that in holiday we like to keep ourselves to ourselves but the staff made the stay very personable and had our favourite drinks and preferred sun beds ready for us each day.
I have a rule where I don't like to go back to the same hotel twice but u have got this booked up again for a winter break in march.
If you want a full on program's of activities, stay next door at the mamlouk but if you want a relaxing holiday then you won't regret booking the sentido crystal bay
October 15, 2012
brilliant holiday in Egypt
Third time back to hotel,even better than the time before.Cannot do enough for you there.Lovely beach prefer the private side with the cabannas.Stayed this time in the 2 bed suites with whirlpool on roof top.They are fantastic also you get a cabanna.The massages are well worth having at a reasonable price.Can't wait to go again.
September 30, 2013
Great hotel. Ppl are brilliant very helpful. Could not do enough to help. Worse part about the holiday was the flight to and from hurghada. On the way flight attendants did not even check seatbelts had no interest in the passengers. All we was was cattle. I would not fly with them again apart from long haul which they are great with. As I said I had seen another 6-8yr old sitting on fathers lap. They walked past not even telling him eh should be sitting in her own seat. Also. Pay for headphones that don't work and a tv that was not viewable from either side of it. On the way back. We had nothing.
August 9, 2013
Third visit to this hotel (second this year).
will definitely return
June 20, 2013
Wonderful holiday for 3 mummys ready to relax
I really could not find any fault with this hotel all the staff where so accommodating and anything they could do to help was never a problem. I traveled here with my best friend and her mum at the beginning of March 2013 for a well deserved relaxing break in the sun. And this is exactly what we had :) . I really carnt thank the staff enough for the care and attention they showed to us on our stay sorry i carnt remember names but a heart filled thank you to you all :) (Susan your front of house skills are second to none such a credit to the hotel Thank you :) )
The Hotel was very well maintained with beautiful surrounding and attention to detail. The room was a little tired looking but in no way did this impact in anyway to our holiday. It was cleaned every day to a very high standard and fresh towels every day.
The food was very enjoyable with plenty of choice and the a la cart restaurants where delicious.
The bar staff where a delight and good fun in the evening thank you for your fantastic cocktails, and fun evenings spent on the balcony very memorable with the hotel doctor joining us for a coffee on several occasions what a giggle we all had!
I could go on and on about this wonderful hotel a real gem. Very much looking forward to retuning to this amazing hotel bringing my family next time so they too can enjoy all this hotel has to offer.
Hope to see you all soon x
April 29, 2013
A clean well looked after hotel. food was a bit boring (same stuff, roast potatoes for breakfast!!) so go for the specialised A La Carte especially the Indian. Pools and beach clean and the gardens well maintained. (beware around the pool it can be very slippy) a bit disappointed that the pool and beach bars close at 5pm and the pool closes at about the same time. perhaps this changes later in the season when they have the Hotel full up. The terrace bar is open all the time but it can be a problem to get a seat in the evening, though I must admit the waiters try there best to find you a seat, our waiter Mohamed Sabry was a star the made sure we had seats and drinks every evening, so a big thank you to him. The animation team to be honest got on my nerves, or one of them did being very loud and sometimes just silly, although the children staying seemed to enjoy them. The holiday rep Bassam was very well informed and explained what to expect if you went outside the Hotel, giving you a very honest do's and dont list for the locals.
Very dissapointed in the Thomas Cook flights, felt like I was on a budget airline. No on board entertainment and non reclining seats.
April 12, 2013
great holiday in the sun
just got back from after 11 nights at the SENTIDO sunrise crystal bay hotel in Egypt, what a fantastic hotel staff cannot do enough for you from the time you check in to the time you check out. we stayed in room 526 room was always cleaned kept checking if we needed clean towels ect. thanks to Syied for the art work on the bed made out of towels. good selection of food and at a good standard i would defiantly recommend the med and Indian restaurants. would like to thank the staff for all they done for us. i would defiantly recommend this hotel to anyone, cannot wait to book again :)
March 15, 2013
great winter break in hurghada
sunrise crystal bay is one of the best all inclusive hotels i have been to.
the staff are lovely,special mention to Mahmoud who looked after us at the beach bar at lunch time and Tariq who kept the drinks flowing in the evening.
I agree with all things said by previous reviewers.
we are planning to go back next winter.
March 14, 2013