just arrived back from this hotel stayed there from the 1st to 15th july 2014, i was glad to get home, they need to do a lot of repairs around this hotel, some of the pathways are pretty bad the ramps are very slippy very glacier they need to put down strips of nonslip rubber on them to take the slipiness of them, as i found out myself as i fell on this ramp the day i was leaving hurt my elbows and the back of my head, some steps are broken, the wardrobes in the rooms are very bad don,t open very well one of the doors came out and fell towards my husband i had to phone down to reception to get them to repair the doors, the showers are lovely and hot but the only thing is the floor gets soaked it leaks at the base of the shower and when you step out you slip on the floor very slippery, also can any body tell me why there was so many children in this hotel when it clearly states particularly suited to adults, i have no faults about the staff they were very helpfull, the pool guy was veyy helpfull always smiling great guy always there to help, our room cleaner akmed was really great done a very good job of our room, done different animals with the towels every day good worker.the food was the same evry day rice, chicken, beef, chips pasta was very greasy, the only time you seen cooked meat was at breakfast, it would of been nice to see a selection of cooked meats at lunch time and different selection of cheeses, also i saw a russian guy tasting the sause at breakfast useing the ladel from the dish that the sause was in and putting it back in the sause totally unhealthy.and the scrambeld egg was auwfull, avoid the scrambeled eggs. i could go on but i would not recommend this hotel will not be going back.
July 17, 2014
Great relaxing holiday for everyone!
Truly amazing hotel, great value for money paid, my partner and I had only heard negative things about hurghada and Egypt in general, it's nothing like that at all, so friendly and welcoming.
I have been on many holidays and never have I felt so safe and welcome, I only returned this morning from 17days in smartline colour beach, and I am already looking at booking for next year!
Lovely hotel, clean and brilliant friendly staff, only downfall is the food, always the same everyday, it's okay if you enjoy it, if not you will be eating out a lot! But honestly the best holiday I have ever been on, I am recommending this hotel to everyone, it's excellent, so much to do great value for money!
June 26, 2014
Staff and managment extremely caring great holiday in Hurguarda
We booked in January 2014, and read 1 or 2 negative reviews after we booked and was quite wary of what we would find on arrival. The hotel is in the process of being improved and is on the up due to new management. The management and staff were unbelievably caring and friendly and nothing was too much trouble. The rooms were clean and comfortable. The pool was lovely and relaxed and the beach and lagoon areas were a jewel in the crown what a lovely place. We had a very enjoyable 2 weeks in which we went on 3 boat trips, Although the T.C rep said only to book any trips with them, we booked through Morning Star a company based at the hotel, The trips were first class a real highlight of our holiday great food, great snorkelling, and we swam with wild dolphins the crew really looked after us, the trip went from the beach and we didn't have to go to pick up anyone from other hotels. Thank you Omar and Mamoud we would recommend booking with them. Thank you to all the management and staff at Smartline Colour Beach Regards Pearse & Annette Hall.
May 29, 2014
I stayed here in late March 2014. I found it extremely clean. Great room, shower only but really good and hot. Staff friendly and helpful. Fantastic beach. You get what you pay for. Not 4* but really great, relaxing holiday. Hope to go again.
Look under Shedwan Hotel or Smartline Festival (only recently accquired by Thomas Cook)
April 3, 2014
The food at this hotel is artocious. Same thing every day. I survived on bread, potatoes rice and eggs. Nowhere nearby to get food. Much too far to walk anywhere. Nearest is Marina or Sheraton st where you can get something to eat and that's a 20 minute taxi drive so how they can say its walking distance to anywhere is beyond me. Our best meal of the fortnight was at Burger King. The room wasn't clean! The beaches are gritty to walk on and some sunbeds are ripped and need throwing away. The refurbishment has been putting a fresh coat of paint on. Avoid this hotel like the plague. Wouldnt let my worst enemy go here. Got home last night and have never been so relieved. Could go on and on but wont bore you with all that happened. JUST DON'T GO!!!!!!!
March 12, 2014
Fantastic hotel beyond my expectations.
I was February 2014. On arrival my first day receptionist welcomed me very nice and bartender offered free drink.
Room was very nice with balcony and red decorations. Nice bathroom with hairdryer.
Housekeeping guy looked after very well of my room. First day he introduced himself and even gave me some local information.
I was very surprised how big is this resort with THREE lovely beaches. Nice 2 clean swimming pool with warm water. Many times water is cold in another hotels. I loved water slides too.
Hotel has beautiful palms and gardens.
Great animation everyday. Stretching, Aqua Aerobic, Volleyball evening shows, nights out etc.
Food was amazing with big selection of salads, yogurts, meat, vegetables, desserts and pastry. I tried to eat everything and was very good! Good customer service, Friendly staff.
I also used SPA facility.Egyptian massage was fantastic.
I would rate this hotel 4*+
February 27, 2014