bad food and very unorganized
Food was terrible and the meat and fish from the night before would regularly be in the salads the next day. The sausages at breakfast were pink in the middle and the fried eggs were only cooked on the bottom and raw on top. Half of the bars advertised weren't open and none of the snacks were on until a diabetic friend complained and then the snacks were chips, pizza n very bad cheese and ham toasties. The hotel constantly tried 2 charge you for extras that you shouldn't have 2 pay for without telling you there would be a fee. Our room was supposed 2 b a sea view but our main view was of the bins below that were emptied at 8am every morning by very noisey bin men so couldn't get a lie in. Supposedly refurbished but it rained the first 2 days and the bridal suite got flooded and plaster boards were falling off the ceiling in the outside sitting area. We were there for a family wedding and the bride had 2 complain 2 get an alternative suite for the wedding day as the hotel were going 2 leave her 2 try and get her dress on in her room that would not have been big enough when there were plenty of empty suites. The alcohol was also very watered down to the point you couldn't get drunk if you tried. By the end of the holiday we did not want 2 eat in the hotel at all and we paid 2 go out for meals, couldn't wait 2 get home. Most of the staff however were very nice and helpful and the hotel was very clean and the beach and pool were lovely. Would not recommend the hotel to anyone for a wedding or a holiday but the Thomas Cook reps were lovely and did everything they could to help.
May 25, 2014
Wonderful family holiday at The Dome
A beautiful setting and fantastic hotel. The staff were superb, the facilities perfect and the food fresh, varied and plentiful. The all-inclusive package ensured that our teenagers were able to enjoy some independence,with their new friends, in a safe environment. We would love to return!
September 1, 2013
Brilliant entertainment and rep teams, service was excellent from bar staff and waiters
The dome beach hotel is excellent for both families, groups, and couples.
There is something there for everyone, the entertainment team were outstanding, Peter and jannis were exceptional during the day time and Sarah and Charlotte were brilliant during the evening entertainment, even the reps were fab, I would definitely go back, excellent location as only a 5 min taxi ride to ayia napa so if you want a lovley holiday with awesome service go to the dome beach, Cyprus is a beautiful country with glorious sunshine.
June 3, 2013
Lovely hotel, awful reception staff
Had a lovely time at the Dome Beach in Cyprus at nissi bay, sea view room was lovely, food was average, cocktail bar was god but the reception staff were extremely unhelpful, every one of them. Awful attitude and very rude. Bar and waiter service was superb. Spa was gorgeous!
November 2, 2012
Great Holiday, well recommend the Dome
Had an awesome time, hotel and resort was faultless, all the staff were very welcoming and friendly, especially the bar staff. The entertainment was wicked, right laugh, big thumbs up to Dan, Katy B and Laura. Would definately :) Rich and the leicester lot
October 11, 2012
Beautiful wedding and lovely hotel.
We went as part of a wedding party of 12 people. Checking in was no problem and we were quickly shown our rooms. Everything was lovely and all the staff we encountered were very friendly. The hotel has excellent facilities for everyone and I highly recommend it. The wedding went off without an issue and everyone had a lovely time.
October 11, 2012
Very good hotel and location
Hotel is in a great location situated next to the beach .rooms and hotel are very clean and modern .the swimming pools are good with a child's pool with slides and fountains . The only disappointment was the hotels food it was average and they had hardly any choice for children you could ask for a child's meal to be specialy made but it could take up to 30 mins to be cooked .hotel right next to beach there private beach was too rocky to enjoy but a public beach is 30 seconds away which was lovely .would return to Cyprus but not at this hotel
October 11, 2012
Family of three adults had a great time
First visit to Cyprus and we picked the Dome Beach Hotel & Resort with the Rep in our local Thoms Cook office. We wanted to experience an All Inclusive holiday and the Dome came up to all our needs. Staff were exceptional, pleasant and assisted us with any requests. Wide range of meals each day, more than you could eat. Thomas Cook entertainment team were activity everyday (Sunday's off). Swimming pools cleaned everyday, plenty of sun loungers. Bars opened from 10am until midnight.
If anyone is interested on a day out, do take the trip on the Black Pearl with
Jack Sparrow and his grew, had a great time out on the Med, food included in the price.
October 11, 2012