Fantastic Place - Just Don't Expect Much From The Food!
Absolutely gorgeous place. Breathtaking views from the beach. The staff are lovely never been somewhere with such nice people. The staff wait on you hand and foot and are always up for a chat!
The downsides to the hotel were that the on site nightclub isn't that great we preferred to go out to the proper clubs nearby. Also the food is a no no! I travelled with 2 other girls and we were all poorly whilst we were there - we pinned this down to the food. We have now been back a week and I am now on antibiotics due to a tummy bug which my Doctor thinks was contracted over there. Our room had a very damp feel to it - the bed linen felt damp as well as clothes that had been in the wardrobe. We spoke to other holiday makers and a lot said they had the same thing so we just assumed this was the norm :/
The flight back did seem very rushed.. the staff weren't as great as on the way there. I had a near miss with a broken arm as a airline staff member was angry due to having to move the trolley all the way back for another passenger she then pulled the trolley that hard and fast it slammed into my seat... lucky for me I was nosy and could see it coming and moved my arm and leg out of the way!
Also don't forget your mozzy spray! We were bitten like crazy despite using the protection. We fou
The Dolphinarium is a must do too as well as the trip to Havana. We did the overnight trip as we wanted to see the Tropicana Show however we found that the second day in Havana was a bit too much. Lots of hassle from beggars and everyone wanting you to come and look in their shop/stall and offering to swap clothes etc - very sad but also a bit too much hassle.
October 21, 2013
Wonderful holiday in Cuba.
We had great holiday at Laguna Azul in Varadero Cuba. The hotel was first class and all the staff very friendly and helpful. Great value for money. Would recommend it to anyone.
October 18, 2012
Not what we have come to expect
This is the fifth time that we have been to Cuba, so we know what to expect. The hotel is very nice, the service while we were there was excellent and the food was good, always found something to eat. The room was large, comfortable and kept clean throughout our stay. We had no problems with towels. We do like to use the beach when we are on holiday, but this was not the usual sandy beach we are used to in Cuba, it was not the white soft sand that is further down the coast, but this did not spoil our holiday as we used one of the quiet pools with good waiter service from Kensi.
October 17, 2012
We had a great time at the iberostar laguna azul, the staff were friendly.
The hotel was clean, few problems with flies but in that heat what do you expect..
Would definately go back again
October 12, 2012
Great holiday place in Cuba!
Great holiday place in Cuba! I recommend Thomas Cook to a friend.
October 11, 2012
Had the best time ever, we were there with 25 people for my friends wedding. The place was stunning. I would def go back .
October 14, 2011
amazing 1st hol with my gorgeous boyfriend and son
I went away with my partner and child in may and it was the best hol ive ever been on. The only thing if i had to moan about anything it would be the long haul flight but thats it. Thomas Cook were really good on the way out and back the flight attendants were lovely and polite and made sure all needs were met. We were kept entertained with films shown 3x's, duty free, meal, snack and drinks in between. When we got off the plane we had a 30 min ride by air con coach to our hotel. We went to our room which was massive and the bathroom too. I couldnt fault the room at all, the balcony was very large too. The pools were always clean and tidy and the resort itself lovely. The food changed on a daily basis and the buffet for breakfast, dinner and tea was gorgeous, the a la carte restaurants gorgeous too.The staff at Laguna Azul were all lovely we made some great friends who said they would love to see us again soon. The kids club were great they used to come down to the beach and do games with the kids and star friends used to do daily activities like water aerobics, shooting, boules, archery, streching and dancing then games this was also ongoing around the pool areas too. I must say all staff were really nice and i loved the pool bar i would sneak for a cheeky drink while my partner was sun bathing! the evening entertainment was great i loved every min of it and cant wait to go back 5* defo deserved.
June 13, 2011
Had a brilliant time
I would recommend this hotel and resort. We had a brilliant time. The staff were helpful, friendly and could not do enough to help you. The beach is the perfect place to relax. No fighting for sunbeds there were plenty. The rooms are clean and spacious. The food is good with plenty of choice, only down side the food on the buffet self service area could have been hotter. The freshly cooked pizza'a and the freshly baked bread were delicious. I can't wait to visit this island again.
March 12, 2011