The hotel complex was clean and the staff were very friendly and accommodating. The rooms in the apartment section were spacious and quiet. The pool and breakfast area at this side was also faultless. My only criticism would be the food in the main restaurant nothing wrong with it but I didn't want stew and sprouts for dinner when it was 35 degree heat, this is not an issue as the a la carte restaurants were fantastic and we ate in them 10 nights out of 14. The beach and the sea were cleaned everyday and it was stunning.
October 12, 2012
Fabulous Hotel, for any age group young or old
We had a great holiday my husband and I, met up with out friends the second week, we went for three weeks, staff at this hotel are great, nothing is too much trouble for them, drinks were plentiful, food was good, something for everyone, we stayed at this hotel last year, we went January both times, the weather is good and sunny, quite hot, the pool is fabulous not deep so wherever you go you can feel your feet on the bottom of the pool. We are going back again in May to Cuba, but to another hotel at Varadero just for a change, but will defo return to Brisas sometime after that, I would highly recommend this hotel to anyone, the Rep was brilliant.
March 4, 2014
Great beach shame about the rest
Dated building repetitive food of poor quality,and the bar continually running out of stock. This is the first time in gardalavaca,it's back to varadero for us everything is of much better quality for the same cost.
January 31, 2014
brilliant holiday in Brisas cuba
We have had a brill xmas at this hotel,The staff and local people was so friendly nothing was to much trouble,we would go back tomorrow,,,,,,,,,,,,,,,
January 10, 2014
A Fabulous Cuban Holiday with a Great Wedding!
The trip across from Manchester Airport went very smoothly with Thomas Cook. The A330 plane was spacious with new seats and the 2.4.2 formation suited us perfectly, but I would suggest pre-booking seats for £12 each as we saw couples who were not sat together on the 10 hour flight. Upon checking into Holguin Airport things were a little slow but the transfer only took around an hour. We landed at 3.45pm and were in the hotel by 5.45.
Our room was simply fantastic! We had room 5206 which was a seaview villa. I highly recommend this room or in fact any of the villas. We e mailed the hotel beforehand and I requested a seaview hotel room. However, luckily I explained what sort of holiday people we are (love the beach, getting up early with the odd late night) and Yoania, the fantastic wedding coordinator, bravely ignored my request and placed us in the huge villa right by the sea!
This proved to be fantastic decision for a few reasons: it was very quiet; the views were stunning across the sea and beautifully well maintained gardens; we were never disturbed at night or early morning once and the main hotel and bars were only a 5 minutes (if that) walk away anyway. There was also a nice quiet pool nearby and a buffet restaurant along with the Patio De Las Artistas restaurant (seafood) adjacent to the beach which serves drinks early till 11pm along with ala carte breakfast, lunch and pre booked dinner.
The hotel itself is very well maintained and very clean.
There is dial up internet in the lobby but the service is very slow..Oh dear! This is Cuba! There is no wifi and most hotels do not even have any internet at all. At least this one does and yes, it is very slow, but that is not the hotel’s fault; it is controlled by an outside agency in Holguin. You pay 3 pesos (2 pounds) for 30 minutes and it takes a while to search the web but it is ok for checking the news or football scores etc. There are 3 computers but when we were there, only 2 worked and then it was 1 on the last day. I was told that they are working on improving the system and they are getting wifi ‘eventually’ That is ‘Cuban eventually!’
Pools and Beach
The pool by the hotel is noisy. The entertainment is very loud and the people in the area as a result of this are very loud. The entertainment stops at 11pm but there is a 24 hour bar and eatery by the pool (serving chips, pizza, hot dogs and basic fast food) which is right by the hotel, facing the sea. Some people were happy staying in the hotel but some did say the noise affected their stay. I am sure this pool is fine if you prefer a lively atmosphere, but to us it felt like being in Spain, so we stayed on the beach every day, as it felt more like we were in the Caribbean. That said, the villa pool is very nice and quiet with a bar and plenty of unused sunbeds.
The beach is simply stunning! We have been to some very nice beaches in Thailand, the Maldives, Dominican etc, but this really is good: glorious soft, white sand, lovely crystal clear sea and bars very nearby to get your much need rum and coke or ice cold beer! The plastic cups are very small so it is a good idea to bring a travel cup of some kind.
There are 6 a la carte restaurants and 2 buffet ones, plus a 24 hour snack bar, an ice cream bar (open 11 till 4pm daily).
The ala carte ones are varied and we thought they were very good, especially the seafood one on the beach. We had a lovely 3 course meal twice and the best part was when some of the waiters picked up a microphone and sang us a song or two! Fantastic! Our favourite was the International, where we had double helpings of the shrimps in garlic!. The food and service were fabulous! We also had a lovely lobster meal in the Cuban one and two very good meals in the Italian, which again has great service.
The buffets were also very good. I simply cannot understand why people complain, but I did witness a family get checked in, go to the buffet and within 30 minutes of arriving and eating some chips, complain the food was not good enough to feed his dog! I then saw him on the same night in the Italian ala carte, (which should be pre-booked), saying the same thing. He was simply a complainer who would clearly not be happy no matter what you gave him (or his dog)! Look out for his terrible review!! Lol.The food in the buffet was cooked very well, was always fresh and hot and consisted of a variety of things including pork, beef, steak, chicken, potatoes, lobster, prawns in garlic butter, chips, salad, fruit, yogurts, pastries, rice, beans, vegetables, smoothies, freshly cooked pasta to order, omelettes and more - so if you were not happy with something, you could try something else, surely? Also, plan your week, as from 9am on Saturday, you can pre book up to three a la carte restaurants which gives you even more variety
Lobby Bar: This gets busy but has high quality entertainment on an evening from 6pm. Service is all right but the staff were not as good as in some of the other bars, we felt.
Pool Bar: Not our scene really but good for a late drink.
The Tea Garden: This is on the beach, is open from 4 till 7pm daily and serves tea and biscuits plus sparkling wine which is very good and a bit different.
Capuccinnos Bar in the hotel first floor: This was a great bar which served a variety of cocktails and coffees and had nice cool air con.
The Havana Bar: Simply the best one, in our opinion!! The cocktails here are just fabulous and the regular barman is brilliant. This is a chill-out rum bar which has great views from the 3rd floor. It’s open from 6 till midnight each day but closes when it rains. They are in the process of installing a roof at the moment.
This was a wonderful, easy way to get married, if you are considering it. The beautiful beachfront location is perfect, the prices are simply amazing (especially compared to getting married in the UK), the staff are fabulous and everything else including the horse and carriage, four piece Cuban band, cake, ceremony, photographs (we were a bit concerned about the photos but the photographer was top class and the 270 photos we purchased were amazing!), drinks, food are fantastic.
We were helped along the way by the wedding planner, Yoania, who did a great job preparing things for us and we had the most amazing day.
This is Cuba so be please be realistic about things, especially technology!
Buy 5 litre water bottles from the shop across the road to the right for 1.95 Peso (1.50 Sterling) instead of 1 Peso per litre in the hotel. You can also refill your bottles at the bars; the water does taste different, but is entirely safe to drink.
Buy cigars, coffee and rum at the airport as the prices are the same and it will not affect your weight allowance.
Always carry spare tissues.
Drink as much of the 7 year old Havana Rum as possible (only joking) as it is all inclusive and is absolutely gorgeous. If you want to bring some home, it works out 20 Pesos a litre compared to 5 Peso for the normal Havana Rum, but is much smoother.
Book your a la cartes as early as possible after 9am on each Saturday to guarantee availability.
Put your 25 Peso departure tax in the back of your passport as soon as you arrive.
When you check your luggage in at the airport for the return trip we noticed the person would leave the first suitcase just on the edge of the scales so there was around 4/5 kilos added to the weight. Then when the next suitcase is added it would be over weight then they try and charge you 15 Pounds per kilo extra. Shocking but true so be careful!!
Change your money at the hotel between 9 and 4 daily. The bank nearby is no cheaper and there are long queues. Also be aware you are not allowed any tears in your notes or you will be charged an extra fee.
Get your haircut whilst there. Very cheap at around 5 Peso (3 Pounds) for a male cut.
If you need something ironing, this is cheap: 50 Peso (32 pence) per item – wish I’d taken my whole wardrobe!
Do not make phone calls here unless you are a millionaire! It is about 4 pounds a minute to the UK and if you go over the minute by even a second, you are charged an additional 4 pounds so a 61-second phone call will cost you 8 Pounds! Texts are only 50p to send and are free to receive though (on O2) but I think it’s the same for other networks
If you get to the beach and find no sunbeds, it may be an idea to check the quieter end of the beach towards the Atlantic/Amigo Hotel. I noticed some of their guests who pay much less, came to our private beach and used the sunbeds. They even turn their blue wristbands over so they looked more like ours. Cheeky!! If you see any, just tell Security and they will move them on for you. It may seem petty but if you have paid more money and there are not enough to go around , I don’t think there is a problem asking them to move.
On the beach you have a few nice friendly local Cubans and one day I saw a young girl walking up and down the beach hoping some of the other children would play with her. No one was, so I threw her my football and watched as some of her friends joined her in the sea for five hours they played catch with full beaming smiles the whole time. I then gave them my bat and ball and they were equally happy. The point I make is if you have anything a child may enjoy on the beach, just give it away if you can, as they will be so grateful and will not hassle you at all.
All in all we had a fantastic holiday and wedding, so the Brisas hotel is highly recommended by us. We have travelled to many all inclusive resorts and bearing in mind the price you pay, this one was well up there with the best. There are many returning guests, so it must be pretty good and we have a strong feeling we will be joining them. We hope you found the review helpful.
January 9, 2014
great holiday for family or on your own BRISAS GUARDALAVACA CUBA
We had the most FANTASTIC time we had been to cuba once before and loved it but this turned out to be THE BEST HOLIDAY WE HAD EVER HAD the staff had known us from when we went two years before and tha y really put them selves out to have a good laugh and show you a good time you would think tha y have known you all your life tha y really are a great bunch and so down to earth and lovely people you will not get bored. THANKS THOMAS COOK YOU DONE US A GOOD ONE. GUESS WERE WE ARE GOING IN MAY 2014 ROB AND SHIRLEY
January 5, 2014
We had a really lovely holiday at the Brisas hotel. The hotel & staff were very good that is our 3 time in Cuba,but first time there will be going back next year. Overall I would give it 10 out of 10.
Jean & Frank
December 20, 2013
nice location, good service, buffet food awful, evening entertainment poor
Despite paying for reserved seats on plane we were given different seats and not even together! A la carte food was ok but buffet food was awful. staff were excellent. Evening entertainment run by animation team was pathetic. Location was lovely.
December 2, 2013