lovely place, lovely people!
Had a fantastic holiday. This was our first visit to Cuba and after reading some reviews, were a little worried! Lots of friendly people and staff overall were excellent, regardless of wether you tipped or not. Friendliest staff I have ever encountered on a holiday. Osmel the rep was also very helpful, especially when a visit to the doctor required.
We stayed in the villa section and were not disappointed. Plenty of room and very quiet. The villa was really spacious and kept very clean. We tended to use the villa pool or the beach and eat lunch at the restaurant near the beach by the villas. Pool at villas clean and gardens lovely. We didn't use the main pool as we prefer the quiet to talk and read,so can't comment on that. There was plenty to eat in the main buffet and lots of choices. Some dishes cooked in front of you. Sometimes too much choice! Loved the ice cream.. The a la carte restaurants were very good. We booked 3 the first week and 4 the second _ fewer guests.
Water ballet was very popular, as was the beach party. The rest of the evening entertainment we weren't really bothered about. That's just us!
Thoroughly enjoyed the dolphin swim trip and the catamaran. We also went out on a carriage ride and saw the local area and villages. Had a coffee with the drivers family. A great experience and something I loved about this holiday.
If you like lots of shops, bars,places to eat outside the hotel, then this isn't for you.
Yes, the hotel looks a bit dated in places, but everything else made this holiday special. For the price we paid, we were more than happy with our choice.
3 4 3 seating on plane. Seats not very comfy and narrow for some. Was a bit of a squeeze getting out of seats if person in front had seat reclined = grumpy passengers!!!!!!! Food on planewas much better than expected :)
The only real negative was others who did nothing but moan about everything !!!!!!! You want 5 star facilities, pay for the 5 star hotel!!
I would definitely return to this hotel in the future. That's a first for me as I never go the same place twice!
September 15, 2014
better than expected at brisas guardalavaca,cuba
just returned after 2 weeks in brisas stayed in villa, will be going back hopefully for a week in October, the staff couldn't do enough for you, beach was stunning,thomas cook rep osmel was most helpful, food could have been more varied but you wouldn't starve,the entertainment was superb very varied all together a brilliant holiday,restful and relaxing. The only complaint I have is the arrivals shed they need to build a decent airport with so many flights it must only be able to cope with one a day the thought of being delayed there would be cause for mass suicide.
July 19, 2014
very good holiday, will be our 5th time returning this year august when we get married there made lots of good cuban friends.
Every year for the past five years we visit this hotel and it never disappoints us. Great choice of food, lots to do on site and off. Brilliant staff and made some longtime friends. weather is lovely, with lovely friendly people in the villages. The hotel and resort is very clean, the beach is one of the best some say the best in cuba . We cannot fault the place really, entertainment is good always different, and disco air conditioned, the beach party's are always fun too. Complex is safe and outside safe too. And we love the sunshine cruise. As returning guest they always make you feel extra special .... Brill time every time we go cant wait for August 11/8/14, 3 glorious weeks.
June 16, 2014
Good relaxing break
The hotel was old but apart from the bath and shower needing upgrading the room was ok, maid kept it clean. Linen changed on request and towels most days. It is in a rural setting so wouldnt recommend it it you wanted nightlife outside of what hotel has to offer. Beach was lovely and large, pool area clean but could do with more sunbed around it. Food was good in buffet restaurant and snack bar, was nice to go to a la cartes to be waited on properly though! Staff friendly enough but were noticably more friendly to clients that tipped at every interaction with them. What would be useful is it the maps for resort were bigger and had more explaination about the other options for eating outside of regular meal times. Took a few days before found everything! All in all lovely relaxing holiday.
May 13, 2014
Great holiday once our rooms were swapped!
1st room opposite the stage was cramped for 4 and noisy.
Got moved to adjoining rooms which was great. Wanted to book a villa but that was not possible because of renovations. Friends who go often prefer the villas.
Good entertainment. Great cleaners and reception staff. Amazing welcome with music and drinks.
May 11, 2014
the place is falling to bits and the staff try but not a place to stop
May 9, 2014
Disappointing 4th visit to Cuba.
Married here in 2009 and this was our 4th visit for our 5th Anniversary at Brisas Guardalavaca.The beachfront location was amazing but everything else was a complete let down. We will not return to this hotel and probably not to Cuba.
The staff were more attentive to Cuban guests and big tippers! The food standard was below average with hot food not being warm and certain meats not even cooked properly and raw inside. Similar foods served day after day and several a la carte restaurants closed the 2nd week of our holiday. The main bar in the evening continually ran out of glasses and the entertainment has had no variation or change over the last 5 yrs. Our sea view room which we paid extra for had an adjoining door to the next room and every conversation and movement from next door was clearly audible and in no way offered any privacy.
The cost of our holiday in our opinion was far too expensive for the standard in this hotel and is in no way a 3 star.This hotel should be reviewed again by Thomas Cook.
May 8, 2014
First time to cuba stayed at brisas guardalavca 11/04/2014 to 25/04/2014, fantastic all round holiday, can't say a bad word about this hotel. High light of our holiday was swimming with the dolphins, amazing, hopefully will return in the future. Met some really nice people.
May 2, 2014