What Is 'Your Seat Your Choice'?
Our great 'Your Seat Your Choice' service allows you to select your own seats up to 3 months before departure.
We've listened to your feedback and we understand that the current YSYC is complicated and confusing for our customers therefore we are introducing a new simplified version.
All of the information you will need is detailed below.
On 3 July 2010 we introduced the new simplified Choose Your Seat service.
When making your booking, simply select the Choose Your Seat option as normal and then 2 months before departure, log on to www.thomascookairlines.co.uk, enter your booking reference number and choose the specific seat you want.
That's it - there are no longer additional charges for priority seat selection
Just a couple of things to remember;
If you make a booking that departs in the next 2 months, you have to wait 3 days before going to the airline website (we need this time to send the booking information to the airline).
All flights are closed out 3 days before departure.
The new prices for this great service are
Adult Return Price Child Return Price
Short Haul £10 £10
Medium Haul £15 £15
Long Haul £20 £20
Price change is applicable to all season and all companies.
Impact On Customers Who Have Booked Choose Your Seat
Any customer who has previously booked Choose Your Seat will now be able to choose the specific seat they want 2 months before they're due to travel for no additional cost.
This is great news for customers who've booked Choose Your Seat as you now have the added benefit of being able to choose your specific numbers 2 months before departure, instead of just 7 days.
Therefore the lead passenger on all existing bookings just needs to go to www.thomascookapi.com 2 months before they're due to travel, enter their booking reference number and choose the specific seat.
What does Choose Your Seat include and how much does it cost?
Online check in and seats together. This will be at a charge from £10.00 per person per adult & from £10.00 per child (child age 11 and under).
How and when can I choose my seats?
You would do this by logging onto the website, adding your holiday details and then click extras. Then simply choose which seat you require. You can choose your seat at no extra cost 2 months prior to your departure date (all flights close 3 workings days prior to departure date Saturdays & Sundays not included).
If I have not selected my seats online, does this guarantee seats together?
Choose Your Seat guarantees seats together.
I want to book my seat numbers prior to 2 months of departure, how do I do this and will I be charged extra?
This can be done on line following the same procedure as above. This will be at a charge from £6.00 per person one way.
I have paid for Choose Your Seat but my tickets don’t show the seats I have chosen?
Unfortunately this information does not download onto your tickets but you should have received a confirmation from the Airline when booked.
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